Yao Xiao

• • Established comprehensive regulations and procedures for the sales department, restructured and retrained the team, transforming a previously disorganized department into a highly efficient and cohesive unit. Streamlined the property purchasing and handover processes, significantly enhancing the customer experience.

• • Conducted in-depth market research by visiting competitor properties, gaining valuable insights that allowed for a thorough assessment of our own project's strengths and areas for improvement.

• • Formed strategic partnerships with bank executives and real estate brokerage firms to expand property developments to new client bases, while also leading pre-launch promotional activities, including outdoor advertising campaigns and the design of marketing collateral.

• • Led the sales department, contract drafting and execution, securing pre-sale permits, overseeing client negotiations, and the management of daily operations.

• • Worked closely with the CEO on developing company-wide sales strategies and business growth initiatives.

• • Managed a portfolio of high-net-worth clients base with total funds of approximately 90 million RMB(12 million euros), providing wealth management, risk analysis, and insurance advice.

• • Built a valuable network of high-net-worth clients and deepened insights into international banking products.

• • Assisted clients with setting up accounts in Hong Kong, facilitating cross-border financial services.

• • Sourced and developed new clients while negotiating partnerships with institutions to enhance service offerings.

• • Provided high-touch support for Citi Gold clients, assisting branch relationship managers in opening accounts for clients.