Sébastien Larangeira

At EBP Solutions de Gestion, we are dedicated to helping businesses thrive through innovative management software.

For over 40 years, we have been a trusted partner to entrepreneurs and SMEs, providing powerful tools to optimize their operations.

📊 Our management solutions cover a complete range, from accounting to commercial management, payroll to human resource management.

🚀 Our mission is to simplify business management by offering intuitive solutions tailored to your specific needs.

💼 Join us to discover how our software can help you save time, increase efficiency, and make informed decisions for the future of your business.

As Head of Sales Services, I lead 3 teams representing 20 talented people, nationally and internationally, dedicated to specific topics with only one goal: to serve better our customers and make their journey within EBP as smooth as possible.

Main activities are:

- Set the business strategy to sustain the company's growth, revenue and goals

- Define targets and KPI’s

- Train the team in outbound prospection to build up pipeline

- Secure the forecast, its linearity and predictibility

- Coach the team on best practices within the sales cycle

Alizent, subsidiary of Air Liquide, has more than 250 employees based in Paris, Madrid, Leeds, Montreal, Houston, Singapore, Jakarta and Kuala Lumpur.

Its global approach includes the design, hosting, implementation and maintenance of industrial IT solutions to improve the performance of its customers through 3 main axes: Monitoring & Control; Availability; Reliability & Optimization ; based on 2 specialties: IoT and Data science.

Thanks to our great capacity for innovation, our international organization (projects, teams, sites), our in-depth knowledge of data and our mastery of industrial processes, Alizent is today a major player in industrial digital transformation.

With my team, I contribute to the digitization of the operations of companies in different industrial sectors (oil, gas, beer, …), on site, nationaly and internationaly.

Within the BU Europe, Middle East, Africa, India (60M€/year), my role is to manage a team of 6 account managers (based in Paris, Madrid & Singapour) in an international context with different collaborators, sectors and projects, creating value for our customers using advanced technologies.

I’m in charge of the commercial strategy (profit and loss management, implementation and follow up of the KPIs, targets), the performance management and I’m acting as Business Process Owner for the customer satisfaction worldwide.

Help with top of the edge technology through artificial intelligence Watson by IBM, we can now provide the world’s best high end services to our customers and make people’s flow even smoother, safer and faster avoiding the breakdowns or any others incidents before they ever happened! Here at KONE we make the dreams come true delivering you the best satisfaction you could expect from your maintenance partner for doors, escalators and elevators. As such, I’m in charge of the sales strategy of our digital offer at the national level, bringing our industry into a digital era and making of the predictive maintenance the new standard rolling out to the market our 24/7 solution. Through piloting more than 140 salespeople and 1,300 technicians, and in charge of a team of 10 sales rep dedicated to our digital services, my goal is to bring always more satisfaction to our customers. Besides, I'm also in charge of some of our most strategical accounts, establishing a long term relationship with them to help KONE to reach the success and offer to our customers more values thanks to our digital services. My key actions? Setting up and leading marketing campaigns, coaching our sales and technical teams, analyzing our market, setting up action plans at national and C level and being the link between areas, frontlines and global to roll out initiatives as well as externally or internally or to assure a flawless communication between the different stakeholders. My daily goal is clear : make the people’s flow easier, safer, smoother!