Nacim T.

Owned P&L and end-to-end delivery of a €100M+ EMEA payment portfolio across 25+ countries Delivered POS payment applications, security and retail software from scoping and budget forecasting through to go-live and support. Directed a team of 8 Project Managers and 3 development centres; set KPIs, drove performance reviews, and standardised PM frameworks (Prince2, Agile) to accelerate time-to-market. Served as primary client contact for strategic accounts — managing executive relationships, resolving escalations, and identifying upsell and cross-sell opportunities to drive incremental revenue. Deep expertise in EMV L1/L2 and PCI DSS / P2PE / PA-DSS certification; led full certification lifecycles from kernel integration and terminal configuration to acquirer testing and scheme approval. Delivered country-specific protocol implementations (CB France, EP2 Switzerland, Bancontact, girocard) and engaged directly with Visa, Mastercard, Amex, and local schemes to coordinate compliance and ensure seamless host integration across EMEA.

Designed and delivered academic and professional training programs for Bachelor, Master and MBA students in Project Management, Entrepreneurship, Business Strategy and Leadership. Built engaging learning experiences using business games, simulations, role-playing and case studies to develop practical skills, decision-making and real-world business understanding.

Led the integration of Global Blue's tax-free shopping solution into major POS systems (Adyen, Ingenico, Verifone) and ECR platforms. Managed international clients and multi-market deployments Designed and delivered training programmes on DCC and new payment solutions, sales techniques, and conversion rate optimisation.