Description

Experienced Certified Project Manager in Technology, Telecom and IT with over eight years of expertise in multinational environments. Specializes in project management and pre-sales, excelling at identifying customer needs and delivering customized solutions. Proven leadership in strategic management, adept at developing project scopes and leading cross-functional teams.

Domaines d’expertise

Langues

Arabe
Bilingue ou natif
Anglais
Bilingue ou natif
Français
Capacité professionnelle complète

Préférences en matière de lieu de travail

Accepte de travailler sur site

Paris (jusqu’à 50 km)

ORANGE BUSINESS
Project Manager
décembre 2022 - Aujourd'hui (3 ans et 6 mois)
✓ Contributed to regional business expansion by identifying customer needs and proposing customized communication and network solutions, including cloud-based and on-premises services.
✓ Introduced technical specialists and partner resources in pre-sales and delivery phases to ensure full alignment with client requirements and technical environments.
✓ Full end-to-end responsibility for delivering and controlling results, timelines, resources, and quality across various projects at Orange Business.
✓ Managing the scope of the project and validating project prerequisites to ensure alignment with client specifications and project requirements.
✓ Coordinating and following up on projects to ensure timely delivery, alongside managing resources effectively throughout the project lifecycle.
✓ Ensured customer satisfaction by consistently delivering projects that met or exceeded client expectations, fostering strong relationships, and contributing to contract renewals and long-term partnerships.
✓ Managed and resolved internal and customer escalations by addressing issues promptly, ensuring alignment across stakeholders, and minimizing project disruptions.
✓ Collaborated closely with internal teams and external partners to align project delivery with customer expectations, enhancing client retention and satisfaction.
✓ Led cross-functional global teams comprising more than 5 engineers minimum, fostering collaboration across multiple time zones to successfully deliver complex projects.
✓ Oversaw the closure of projects and effectively handed over operations, ensuring continuity and sustainability of project outcomes post-delivery.
Gestion de projet Service client Service Delivery
Nokia – Alcatel
Consulting Technical Project Manager
mai 2018 - novembre 2022 (4 ans et 6 mois)
France
✓ Engaged in continuous interaction with customers, developers, and testers, facilitating effective communication and collaboration essential for test plan preparation and execution.
✓ Facilitated customer intimacy discussions across cross-functional teams to deeply understand client needs, issues, challenges, and business environments, ensuring tailored service delivery.
✓ Successfully followed up and monitored the implementation of new features with developers, ensuring projects adhered to timelines and scope.
✓ Presented functional specifications to customers for review, enhancing client engagement and ensuring transparency and alignment on project deliverables.
Bouygues Telecom
Consulting Engineer
février 2017 - avril 2018 (1 an et 2 mois)
France
✓ Monitor, Study and Analyze the 4G Voice Performance of all the operators in France.
✓ Review and analyze the 4G Voice performance data driven by the Autorité de Régulation des Communications Électroniques (ARCEP)
✓ Communicate the analysis effectively with multiple people across multiple teams.
✓ Manage project schedules and changes in close collaboration with local test drive team.

Soyez le premier à recommander Ahmed

Contribuez à la réussite de ce freelance en partageant votre expérience de collaboration avec lui.

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

Baptiste Duhen

Fullstack developer

4.6

(4)

Amed Hamou

Senior Lead Developer

(2)

Audrey Champion

Web developer

4.3

(3)

S’inscrire pour les voir

MBA Management
York St. John university
2021
MBA Management
M.Sc. Mobile Communication
Telecom Paris Tech. & EURECOM
2017
M.Sc. Mobile Communication

Consultez la formation qu'a suivie Ahmed

Ahmed Saleh

Project Manager

À propos de Ahmed

Expériences

Recommandations

Ces profils de freelance correspondent également à vos critères

Formations

Compétences

Catégories