Description

Digital and Retail expert with 10 years of experience in eCommerce and eServices across luxury, retail, real estate and other major industries. I specialize in defining product strategy, optimizing customer journeys, and leading digital transformation initiatives that drive business growth and customer value. Passionate about digital innovation, I bring a strategic mindset and hands-on expertise to deliver impactful and scalable eCommerce & Retail solutions.

Domaines d’expertise

Langues

Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Espagnol
Capacité professionnelle complète

Préférences en matière de lieu de travail

Accepte de travailler sur site

Paris (jusqu’à 10 km)

CHANEL
Product Manager
HIGH TECH
juin 2024 - Aujourd'hui (2 ans)
Paris, France
Managing a team of 3 people and a cross-functional development team. Responsible for gathering and prioritizing stakeholder needs across all divisions & regions. Drive the evolution of Chanel.com, ensuring high quality digital product releases and a seamless omnichannel experience. Oversee agile delivery, project coordination, and product governance to align strategy, technical delivery, and business objectives.
E-services E-commerce Management d'équipe Product management SAFe
Parfums Christian Dior
E-commerce Product Owner
LUXE
septembre 2022 - juin 2024 (1 an et 9 mois)
Paris, France
Drove platform evolution, market expansion, managing backlog and product vision. Oversaw design, delivery, and agile processes (SAFe), ensuring alignment with business objectives and user experience goals. Led major projects including SFRA replatforming, full website revamp, personalized eServices, and multi-market roll-outs.
Salesforce Commerce Cloud replatforming E-commerce Product Ownership SAFe
ETAM
Lead Product Manager
E-COMMERCE
septembre 2019 - septembre 2022 (3 ans)
Paris, France
Managing a team of 5 across eCommerce websites and mobile apps. Implemented a product-driven organization, redesigning processes and establishing discovery teams to foster a product-centric culture. Oversaw discovery activities, including business need analysis, story mapping, roadmap definition, and data-driven decision-making. Managed multidisciplinary teams and provided strategic guidance on digital transformation initiatives across brands.
Management d'équipe Mobile application Salesforce Commerce Cloud SFRA replatforming

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Amed Hamou

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Audrey Champion

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S’inscrire pour les voir

Master's Degree
Montpellier Business School
2017
Digital Marketing Specialization - E-commerce & Internet Strategy
University Diploma in Technology
IUT Sénart-Fontainebleau
2013
Marketing & Sales Techniques

Professional Scrum Product Owner I (PSPO I)
Scrum.org
https://www.credly.com/badges/982bf708-0b77-4607-b19e-047a54d978fa/linked_in_profile
Méthode agile Professional Scrum Master Méthodologie Agile (SAFe) Pratique de la Méthode Agile SCRUM Gestion de projet agile Professional Scrum Product Owner
Professional Scrum Master I (PSM I)
Scrum.org
https://www.credly.com/badges/1f7eb7fc-8236-432a-9dd1-814b522c64a2/linked_in_profile
Méthode agile Professional Scrum Master Scrum SAFe

Stéphanie B.

Product Manager / Product Owner E-commerce

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