À propos de Shubhangi
Anglais
Bilingue ou natif
Hindi
Bilingue ou natif
Français
Capacité professionnelle limitée
Expériences
- KUJTENE-commerce & Digital Operations ManagerE-COMMERCEnovembre 2019 - Aujourd'hui (6 ans et 7 mois)Paris, FranceAlmost 7 years of experience driving e-commerce growth and optimizing digital operations in the fashion industry.E-Commerce & CMS: Led full website migration from Magento to Wshop. Currently managing Shopify operations including backend updates, SEO, and integrations.Sales & Revenue: Accountable for online sales targets and P&L, driving consistent growth through promotions, merchandising, and strategic planning.Web & Launch Management: In charge of launching collections, promotions, private sales, and on-site updates across seasons.Project Management: Delivered UX/UI revamps and integrated Klarna, Alma, Apple Pay & HiPay. Coordinated with internal teams & external tech partners.Merchandising: Managed online product merchandising based on seasonality, trend data, and conversion insights.Omnichannel Strategy: Implemented digital gift cards and MPOS tools to improve cross-channel UX.Analytics: Tracked KPIs via GA4, Wshop & FastMag to optimize performance, bounce rate & conversion.CRM & Email Marketing: Built automated flows and campaign newsletters in Klaviyo. Segmenting and targeting based on behavioral insights.Paid Media & SEO: Managed Meta & Google catalogs with external agencies. Oversaw SEO & SEA performance through CMS and paid channels.Team Leadership: Managed a team of two while collaborating daily with design, marketing, and logistics.
- Store CollectiveEcommerce Business Owneravril 2021 - février 2023 (1 an et 10 mois)Paris, FranceFor nearly two years, I ran an e-commerce dropshipping business as a personal project selling organic household products, aiming to promote healthier lifestyles & sustainability exclusively in the US market.Operations: Managing e-commerce platformn, PIM, Digital marketing strategies (social media FB, metaAds)Managing customer service & support, Strong supplier relationships
- PathearnDigital Marketing Manageraoût 2018 - novembre 2019 (1 an et 3 mois)Paris Metropolitan Area, France• Strategic branding of the website and its content.• Measure and report the performance of all digital marketing campaigns and evaluate them against goals (ROI and KPIs).• Maintain and develop a social media presence strategy across all digital channels.• Identify trends and insights, and optimize spend and performance based on the insights.• Manage new creative growth strategies, plan, execute, and measure experiments and conversion tests.• Tools – Google Analytics, Facebook Analytics, Canva, SEO, Mailchimp.
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Formations
- Luxury Brand Management - MBAIFA Paris2019Master of Business Administration - MBA
- B.Tech - Information TechnologyUttar Pradesh Technical University2012Bachelor of Technology (B.Tech.)
Certifications
- SEO foundationsNASBA2021