À propos de Saskia
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Anglais
Capacité professionnelle complète
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Néerlandais
Notions
Italien
Notions
Expériences
- CMA / CGMGlobal PMO - New TMS implementationTRANSPORTSjanvier 2026 - Aujourd'hui (5 mois)Marseille, FranceGlobal PMO for CMA CGM for its new Transport Management System (TMS) implementation on both projects : Business and IT for intermodal.My role is all about keeping projects on track :whether it’s defining governance frameworks, maintaining project standards, or ensuring smooth communication between teams.I work on planning, risk management, reporting and stakeholder coordination, making sure everything from timelines to budgets stays aligned.It’s a mix of structure, problem solving and collaboration to turn big goals into reality
- SolvayTransitional Service Agreements (TSA) ManagerCHIMIEnovembre 2023 - décembre 2025 (2 ans et 1 mois)Marseille, FranceTransitional Service Agreements (TSA) Manager Nov 23 – TodayResponsible of the seamless end-to-end delivery of all IT services during the transition period of Solvay’s spin-off to Syensqo, ensuring service quality, contract compliance and operational continuity for an IT budget of €120M/year.Utilizing ITIL v4 best practices, 600+ weekly KPIs managed and detailed reports created for executive oversight.Problem diagnosis, process improvements and crisis management were led to ensure consistent IT service delivery.Relevant skills:
- Managed all IT activities using ITIL v4 methodologies
- Continuous service optimization for business continuity and customer satisfaction
- Creation and monitoring of KPI reporting for all TSA performance areas to enable effective service delivery management
- Creation of insightful monthly reports, dashboards and presentations for the Executive Leadership Team as: steering committees, ...
- Problem diagnosis, tool development and change implementation for:
- Evolutive maintenance: standardized catalog and monitoring of consumption- Change/Build request in TSA context: process creation, delivery and reporting to ensure service quality and SLA adherence- Crisis and Escalations: managing the task force involving 10 SDM. Issues escalated by the separated company: major incidents and their RCA, improvement of global onboarding process, restoration and monitoring PC stock follow-up to optimal status and various incidents deep dive & resolution using ITSM tool BMC Helix Service Now - SOLVAYStrategy Consultant / PMO for Digital Technology (remote)CHIMIEseptembre 2022 - octobre 2023 (1 an et 2 mois)Marseille, FranceIT Procurement support in spin off context May 23 – Nov 23Managed contract separation process during company spin-off using Contract Lifecycle Management (CLM) tool Convergence systemsCoordinated with procurement, vendor management, and finance teamsEnsured smooth transition and compliance with organizational requirementsPMO position @Digital Technology dpt Sep 22 – Apr 23Creation of monthly CIO reports presented to the ELTPerformance analysis and improvement, involving the definition, monitoring and reporting of KPIs & STIsRestart of a dormant cost-saving initiative through multi teams collaboration and strategic actions using tool Atlassian ConfluenceIT project portfolio management using Project Portfolio Management (PPM) tool Sopheon Accolade
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Formations
- in EngineeringUTC (Université de Technologie de Compiègne)2014Master of Science in Mechanical Engineering
Certifications
- ITIL V4PeopleCert2025
- Conduire et piloter un projet innovant avec des méthodes agilesORIIONS2025