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STILLA TECHNOLOGIES
GLOBAL DISTRIBUTORS MANAGER (PARIS & REMOTE)
BIOTECHNOLOGIES
janvier 2024 - Aujourd'hui (2 ans et 5 mois)
Management of Global Distributors network with focus on EMEA, including sales and marketing activities, technical and application on-site support
Turnover ≈2M€/year (75% hardware, 25% reagents and consumables), integration of 5 new partners (10% of global network), creation of quality and compliance processes, streamlining of the Distributors technical support, organization of yearly Distributors Meetings
TAKARA BIO EUROPE
HEAD OF SALES AND TECHNICAL SUPPORT & EMEA CHANNEL PARTNER MANAGER (PARIS)
BIOTECHNOLOGIES
janvier 2021 - janvier 2023 (2 ans)
Saint-Germain-en-Laye, France
Strong focus on customer support and satisfaction
Direct management of the sales and support team with 9 FTEs :
◦ 4 FTEs as Technical Support Specialist in charge of pre-sales technical support and post-sales troubleshooting
◦ 3 FTEs as Inside Sales Representative in support of our outside sales team including lead generation and qualification, management of tenders in France, UK and Sweden
◦ 2 FTEs as Customer Support Assistant in charge of customer service activities.
Management of the EMEA Distributors Network
TAKARA BIO EUROPE
EMEA CHANNEL PARTNER MANAGER
BIOTECHNOLOGIES
octobre 2017 - janvier 2020 (2 ans et 3 mois)
Saint-Germain-en-Laye, France
Management of Distributors network (≈25 partners in EMEA), including sales activities, marketing, sales promotions, training and other channel-related support
Results: Sales Growth from <3M€/year in 2018 to 6M€/year in 2022; average 10% growth/year