À propos de Nidhi
Dynamic Project and Change Manager with over 10 years of experience of a proven record of successfully overseeing significant transformation, HR, IT, OCM and L&D projects. Expert in leading change to create sustainable growth, managing cross-functional teams, people, culture, DEI and coordinating project portfolios with corporate strategy. Experienced professional who built considerable richness of multidisciplinary exposure, across functional barriers.
Change Management
- Drive digital transformation projects such as process digitalization, automation, and tool integration.
- Embedding key change initiatives across various organisations, programmes involved large IT, P&C, GTM, DEI, Finance initiatives with key technology and operating model changes.
- Maintain detailed project plans, timelines, and progress updates.
- Deliver high-quality project governance and documentation across multiple client accounts.
- Led the delivery of solutions and take ownership of team orchestration and coordination that accelerates production level consumption and customer adoption across all solution areas.
Talent Management
- Full-cycle recruitment for a wide range of positions, interviewing and pre-screening of candidates, working with BUs and hiring managers.
- Adept at managing complex HR projects from conception to delivery, including CSR initiatives. I create detailed project plans, manage risks, and coordinate cross-functional teams to ensure successful outcomes.
Learning & Development
- Facilitating in the overall capability building of the employees by executing learning strategies and programs in-house or through external local and international vendors covering essential mandatory programs, functional trainings and leadership trainings based on individual and organizational development needs.
- Creating company-wide communications and campaigns for L&D initiatives.
Anglais
Bilingue ou natif
Français
Capacité professionnelle complète
Hindi
Bilingue ou natif
Accepte de travailler sur site
Paris (jusqu’à 50 km), Marseille (jusqu’à 50 km), Lyon (jusqu’à 50 km), Nice (jusqu’à 50 km), Lille (jusqu’à 50 km)
Expériences
- Corver ConsultingManager – Change & Projects (EMEA, NA – Engie)juillet 2023 - Aujourd'hui (2 ans et 11 mois)Paris, France
- •Directed AI-powered transformation programs including smart meters, customer portals, and departmental ChatGPT/RAG models (HR, Finance, Customer Service), resulting in 30% higher data accuracy and 40% faster issue resolution.
•Designing of departmental (HR, Finance, Customer Service, Marketing) centric custom ChatGPTs, AI powered assistants and RAG models for faster and accurate data management and trends.•Oversaw the budget of $6M+ and delivered projects under budget, introducing 21% annual cost savings.•Directed full lifecycle delivery of SAP S/4HANA program, successfully migrating legacy ERP systems within agreed scope, time, and budget.•Designed and executed the OCM strategy for SAP S/4HANA implementation, driving adoption across multi-functional teams and 10,000+ end users globally.•Acted as Epic Owner within SAFe Agile HR transformation programs, framing epics, managing delivery backlogs, and aligning initiatives with HR digital strategy•Oversaw cutover and go-live planning, enabling seamless transition with minimal downtime and strong business continuity.•Utilise Pendo to monitor user adoption, identify friction points, and refine change management strategies.•Leverage Pendo to drive digital adoption by creating in-app guides, walkthroughs, and tooltips to support change initiatives•Integrate Lookout insights into change initiatives to strengthen security posture during new system deployments.Achievements:•Increased employee adoption of new AI-enabled systems by 55% within the first six months.•Pioneered AI-powered HR knowledge assistants (ChatGPT/RAG based models) to support employee self-service for HR policy, payroll, and benefits inquiries improving response accuracy and satisfaction by 35%.•Delivered cost-efficient programs that generated $750K in savings annually.•Improved employee engagement by 25% through targeted communication and training. - Boston Consulting Group (Research Partners)Project Manageraoût 2021 - mai 2023 (1 an et 9 mois)Marseille, France
- •Directed regional digital transformation programs (SAP SuccessFactors, SD, MM) across EMEA & North America, including automation, process digitization, and adoption platform deployment.
•Designed and executed the Workday-to-SuccessFactors migration plan, ensuring seamless continuity of core HR services for 5000+ employees.•Designed HRIS adoption playbooks and governance frameworks, improving HR data quality and process visibility across EMEA and NA.•Delivered project governance across multi-million-dollar programs - maintained risk registers, dependency maps, and KPI dashboards.•Developed standardized PMO and OCM toolkits for program delivery, improving consistency across projects.•Mentored client teams on Agile/Hybrid delivery models, improving cross-team collaboration by 25%.•Designed and rolled out change adoption strategies (impact assessments, sponsor alignment, resistance management) that accelerated adoption timelines.•Partnered with clients on customer relations transformation, aligning new technologies with service redesign and customer engagement strategies.•Framing and support for the implementation of major transformation programs around customer relations: strategic framing, expression of functional needs, identification of the impacts of new technologies on customer relations;•Review and update existing content and self-help database, as part of developments (change of tools, migrations, operating systems, etc.).Achievements:•Improved client satisfaction scores by 30% through stronger communication and governance.•Reduced resistance to change by 60% across global transformation programs.•Recognized for leading transformations that humanise organizational change, aligning structure, culture, and leadership behaviours to business goals.•Introduced a repeatable OCM adoption framework now used regionally across BCG projects. - KPMG (TalentBurst Inc.)Team Lead –Change Managementmars 2021 - août 2021 (5 mois)Marseille, France
- •Customer relationship management aiming at the adoption of digital solutions - on-boarding of new customers in existing platform and services.
•Embedded key change initiatives across various organisations, programmes involved large HR, IT, P&C, GTM, DEI, Finance initiatives with key technology and operating model changes.•Managed full project governance cycles: charters, milestone planning, dependency tracking, and executive reporting.•Delivered change impact assessments, stakeholder engagement strategies, and training needs analyses, improving rollout readiness.•Established Change Champion networks to embed ownership of transformation at the business unit level.•Designed and launched communications and training campaigns, supporting adoption across 2000+ employees in EMEA.•Defined global HR data standards and streamlined core HR processes (hire-to-retire), improving accuracy and compliance across EMEA and NA regions.•Gathered feedback from representatives and oversee the service quality KPI's of all individual entities within the region to ensure service quality is in line with expectations and targets.•Defined and executed the digital transformation implementation plan and roadmap to the target operating model and support the end-to-end transition and adoption of the new processes and practices.•Facilitated workshops and knowledge transfer sessions, embedding new processes into business-as-usual.Key Achievements:•Improved operational efficiency by 17% via process redesign and new ways of working.•Boosted employee engagement in transformation programs by 25%, based on survey and utilization metrics.•Delivered a scalable training and change playbook now used across multiple transformation projects.
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Formations
- Msc. In International Business,KEDGE Business SchoolMsc. In International Business,
- Diploma in French Language & Culture,Aix-Marseille UniversityDiploma in French Language & Culture,
Certifications
- Generative AIGrowthschool2025
- Fundamentals of Project ManagementProject Management Institute2025