Description

Experienced CRM professional with 10+ years of expertise in marketing automation & customer engagement. As the founder of a Salesforce consultancy agency, I help businesses optimize their customer journeys through Salesforce solutions. Experienced in both implementation and strategic consulting, I bridge the gap between technology and business needs to drive measurable growth.

Langues

Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Arabe
Bilingue ou natif
Espagnol
Capacité professionnelle limitée

Préférences en matière de lieu de travail

Accepte de travailler sur site

Dubai City (jusqu’à 50 km), Abou Dabi (jusqu’à 50 km)

LEVOOKA
CO-FOUNDER & CEO
janvier 2019 - Aujourd'hui (7 ans et 5 mois)
Paris, France
Levooka is a digital agency specializing in Salesforce Marketing Cloud integration and strategy. I lead a team of five consultants, overseeing their projects and professional development while personally managing key client relationships to drive long-term success. I have advised businesses on CRM strategy, marketing automation, and data driven customer engagement, helping them maximize the value of Salesforce solutions.
Sanofi
SENIOR SALESFORCE MARKETING CLOUD CONSULTANT
décembre 2023 - Aujourd'hui (2 ans et 6 mois)
Paris, France
CRM Migration Project

• Support for business teams + technical teams in the migration
• Audit of existing solution + proposed improvements
• Definition of the new architecture
• Monitoring the implementation of the new platform
• Business workshops for setting up new use cases
• Tool: Salesforce Marketing Cloud

CDP Request For Proposal Project

• Supporting the teams on the RFP process for CDP Solution:
• Guided teams in evaluating, selecting, and architecting CDP solutions to fit business needs
Biogen (US)
SENIOR SALESFORCE MARKETING CLOUD CONSULTANT
février 2020 - décembre 2022 (2 ans et 11 mois)
Paris, France
• Analysis of customer needs + writing of specifications / documentation in English
• Management of automated journeys via Journey Builder + Automation Studio
• Restructuring and optimization of the data model
• Creation of Data Extensions / Use of Data Designer
• Using filters and SQL queries
• Cloud Page Creation
• HTML email integration + AMPScript customization
• Interfacing and connection: Marketing Cloud Connect + API