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Nabil J.NJ

Nabil J.

CRM Delivery Manager

900 €/jour
Paris, FR
8-15 ans

Délai de réponse moyen : 1h

À propos de Nabil

I am a software engineering graduate with a dual master's degree from a business school, bringing over 13 years of experience, combining technical expertise with business strategy. Currently, as a Salesforce Delivery Manager, I oversee the delivery of large-scale IT projects, ensuring adherence to timelines, budgets, and quality standards. My career has included roles as a Salesforce Solution Engineer, Senior Business Analyst, and Product Owner in Salesforce projects, providing me with a comprehensive understanding of project dynamics at every stage. I have successfully lead international projects, navigating complex environments and diverse cultural contexts.

My key responsibilities include:
- Strategic Project Scoping
- Designing Tailored Solutions
- Business Process Analysis
- Stakeholder Management
- International Project Management
- Quality and Performance Monitoring

If you are looking for an expert to transform your business challenges into concrete solutions and manage your Salesforce projects with an agile approach, I would be excited to contribute to your success.
Together, we can drive innovation and optimize your processes to achieve your strategic objectives
  • Français

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

  • Arabe

    Bilingue ou natif

Accepte de travailler sur site
Paris (jusqu’à 50 km), Nice (jusqu’à 50 km), Montpellier (jusqu’à 50 km), Lyon (jusqu’à 50 km)

Expériences

  • Invivo Group
    Salesforce Solution & Delivery
    AGROALIMENTAIRE
    février 2026 - Aujourd'hui (4 mois)
    Paris, France
    – Business scoping & Salesforce Sales Cloud solution design: requirements gathering, business process analysis, solution design, functional specifications, data model review, and alignment with stakeholders.

    – Build, coordination & DevOps deployments: Salesforce configuration, build follow-up, coordination with technical teams, unit testing, end-to-end testing, release preparation, deployment management, and post-deployment follow-up
    Salesforce Sales Cloud DevOps Project Management
  • LVMH Fragrance Brands
    Salesforce Global Delivery Manager
    LUXE
    mai 2024 - janvier 2026 (1 an et 8 mois)
    Neuilly-sur-Seine, France
    Team Management and Coordination for Maison Francis Kurkidjan :
    • Lead and coordinate cross-functional teams, including developers, architects, consultants, and business analysts.
    • Ensure effective collaboration across technical and functional teams to meet project milestones. Client Engagement and Relationship Management:
    • Serve as the primary point of contact between MFK and delivery teams.
    • Understand business needs and ensure that Salesforce solutions align with their objectives. Project Planning and Execution:
    • Loyalty Program (Ecom- Retail)
    • Clienteling Application
    • GDPR
    • CTI Integration Solution Design and Implementation Oversight:
    • Oversee the architecture and design of Salesforce solutions, ensuring scalability and alignment with best practices.
    • Ensure the successful configuration, customization, and deployment of Salesforce platforms Risk and Issue Management Budget and Financial Tracking Post-Implementation Support
    Delivery Management Product Delivery Project Management Team Leadership Business analysis
  • TotalEnergies
    Salesforce Product Owner
    ENERGIE
    mai 2023 - juin 2024 (1 an et 1 mois)
    Paris, France
    Vision and Strategy:
    • Define and communicate the product vision for Salesforce solutions aligned with the organization's overall business objectives.
    • Develop a clear strategy for how Salesforce can be used to solve business challenges, improve processes, and add value. Requirements Gathering and Prioritization:
    • Collaborate with stakeholders, including business units, end-users, and leadership, to gather and refine requirements.
    • Prioritize the product backlog based on business needs, value, and impact to ensure that development teams work on the most critical features Backlog Management:
    • Own the product backlog and ensure it is well-defined, up-to-date, and clearly prioritized.
    • Break down high-level requirements into detailed user stories that provide clear acceptance criteria for the Capgemini development team. Collaboration with Development Teams:
    • Work closely with Salesforce developers, architects, and administrators to ensure that the product is built and delivered according to requirements. Stakeholder Communication:
    • Act as the bridge between business stakeholders and the technical teams, ensuring that business needs are accurately translated into technical solutions. Quality Assurance and User Acceptance Testing (UAT) Change Management and User Training
    Scrum Gestion de projet Salesforce Team management

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Formations

  • Master of Science
    GRENOBLE ECOLE DE MANAGEMENT
    2015
    Master of Science - MS, SYSTEMES d'INFORMATION ET MANAGEMENT
  • MANAGER DES SYSTEMES D'INFORMATION
    Grenoble Ecole de Management - Grenoble Graduate School of Business
    2014
    MANAGER DES SYSTEMES D'INFORMATION

Certifications

  • Salesforce Certified Administrator
    Salesforce
    2018
  • Salesforce Certified Advanced Administrator
    Salesforce
    2022

Compétences

Catégories