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Mieke HeynenMH

Mieke Heynen

Virtual assistant Shopify customer care

50 €/jour
General Luna, PH
3-7 ans

Délai de réponse moyen : 1h

À propos de Mieke

Hi there,

My name is Mieke, I grew up in the Netherlands but I've been living and working abroad for the last 3 years so my daily tongue is English. I'm a work enthusiast, eager to learn new things and achieve goals.

I work with Shopify, Freshdesk, Monday, Gmail, and Slack. I'm handling the customer service of different e-commerce shops. I became passionate about this line of work and I'm able to use customer feedback to create the best customer service experience for your company.

My work history is mainly in the hair industry, working as a hairdresser for 12 years has given me a lot of experience in serving customers and working with people, putting customers' needs first.
In my job as a hairdresser, I managed the company's blog and its social media, writing articles about the latest trends, products, and new innovations. I've worked with MailChimp to create their email marketing campaigns.

If you would like to know more about me and how I could be of use to your company don't be shy to contact me.
  • Néerlandais

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • Luspada
    Customer service agent
    E-COMMERCE
    avril 2021 - Aujourd'hui (5 ans et 2 mois)
    I take care of the customer service of 5 webshops. I handle refunds, resends, customer issues, and contact with the team of suppliers.
    virtual assistant
  • By francis
    Senior Hairdresser
    SANTÉ & BIEN-ÊTRE
    juin 2008 - mars 2018 (9 ans et 9 mois)
    Horst, Pays-Bas
    Star colorist, social media manager
    Blog Social media

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Formations

  • Master in hairdressing
    Gilde opleidingen
    2009
    Hairdressing and business school

Certifications

Compétences (10)

Catégories