À propos de Maya
Following my Master's Degree in International Business & New Communication Technologies, I have worked in the luxury industry for 5 years, focusing on digital project management and customer service.
I am now using my degree and my previous experience to start my own freelance business in Digital Communication.
You can reach out to me for social media consulting, social media and community management, or for the creation of impacting digital content designed to reach a qualified audience.
Français
Bilingue ou natif
Anglais
Bilingue ou natif
Arabe
Bilingue ou natif
Espagnol
Capacité professionnelle limitée
Italien
Capacité professionnelle limitée
En télétravail uniquement
Travaille majoritairement à distance
Expériences
- KreativMindz AgencyFreelance Content Creator & Social Media Consultantoctobre 2021 - Aujourd'hui (4 ans et 8 mois)Paris, France- Creation of digital content for social media (photography, filming and editing videos, graphic design).- Social Media Consulting (audit of performances, strategic recommendations)- Social Media Management Clients : Pupchen, June Berries Consulting, Dresscode Agency, Scoop Organisation
- ChanelCustomer Service Project Managerjuin 2020 - septembre 2021 (1 an et 3 mois)Paris, FranceAmong the Operations and Innovation Department and for the Fashion Division: Defining and implementing the after-sales and quality strategy in Europe
- ChloéCustomer Service Operations Manageravril 2019 - juin 2020 (1 an et 2 mois)Paris, FranceIn charge of the customer service (Chloé & See by Chloé), among the Quality, Customer Service & CSR Department :- Defining and setting up the worldwide after-sales offer and flows- Monitoring the worldwide after-sales activities- Monitoring Master data Management and spare part orders- Working hand in hand with the quality and production teams in order to improve long term quality of the products
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Formations
- Master's Degree, International Business and NCT ProjectsUniversité Paris Dauphine2017Master's Degree, International Business and NCT Projects
- Bachelor of ManagementUniversité Paris Dauphine2014Bachelor's Degree, Management and Economics