Fabrice Tourmentin

- Animation des comités (pilotage, opérationnel, interne)

- Rédaction cahier de charges pour les évolutions

- Rédaction document d'exploitation pour automatisation des flux interne

- Générer et animer le cas échéant les discussions et choix d'options fonctionnelles entre les différents acteurs métiers.

- Suivi des demandes d'évolution et correctifs

- Suivi du budget forfaitaire et planning des évolutions

- Revue des chiffrages

- Assistance technique à la cellule technico-fonctionnel (remonter les tickets Microsoft)

- Assistance technique à la BI (DMF/BYOD)

sa.global is a leading Microsoft Partner providing industry-focused Microsoft Dynamics 365-based ERP, CRM, HCM, and business intelligence solutions. We help over 500,000 Microsoft Dynamics users across 80 countries to deliver operational excellence and financial performance for their organizations. An 1 1-time winner of the coveted Microsoft Dynamics Partner of the Year Award, sa.global is also a part of Microsoft's elite Inner Circle. Established in 1990, we are now a 700-member strong global organization with presence in 25 countries. Central to our growth are our core values – Agile, Capable, and Committed – which also serve as our cultural cornerstones. Get to know more about us at www.saglobal.com.

- Manage and maintain existing portfolios of clients

- Establishes and engage new accounts by identifying potential customers

- Stakeholder for the in-house product development team

- Marketing of company-owned Digital Solutions

- Sourcing of IT Experts from Madagascar, India and West Africa to the Mauritian Market

- Expansion of development teams for Mauritian clients to Madagascar and India

- Product development for Mauritius and Africa