Emma V.

- Learning Strategy Development: Responsible for designing and developing interactive and engaging learning solutions, tailored to meet end-user needs and aligned with digital transformations.

-Multilingual Program Design: Created and managed customized training programs using tools such as Articulate 360, addressing international training needs with a focus on user adoption of e-learning tools.

- User Training and Support: Led workshops and training sessions for employees and teams, guiding them in the effective use of e-learning tools and improving work processes.

- Training Needs Analysis: Identified skill gaps through needs assessments and implemented targeted learning solutions, enhancing performance and employee satisfaction at an international level.

- Cross-functional Project Management: Collaborated with multicultural teams to drive innovative learning projects, ensuring compliance with technical, pedagogical, and branding guidelines.

- Data-driven Improvements: Leveraged analytical data to optimize training pathways, adapting learning methods to cultural and behavioral specifics of users.

Digital Learning Tools: LXP (Cornerstone), LMS, Articulate 360, Storyline 360, Genially, Clipchamp, Adobe Express, EasyGenerator, Kahoot

As a dedicated learning professional, I’ve made significant contributions to our training initiatives. I developed modern train-the-trainer learning templates on Canva, streamlined learning experiences, and implemented Jamboards whiteboard for effective collaboration. My data-driven approach using Google and Outlook forms provided valuable insights, and I enhanced visual appeal through redesigned PowerPoint templates. Additionally, I actively managed our learning community and contributed to the company’s training strategy.

- Learning Templates: Developed and delivered modern train-the-trainer learning templates on Canva, enhancing the learning experience for trainers and learners;

- Jamboards Implementation: Successfully implemented Jamboards whiteboard to manage learning activities, promoting collaboration and engagement;

- Data-Driven Approach: Utilized Google and Outlook forms to measure learning experience, gathering valuable feedback for continuous improvement;

- Visual Redesign: Redesigned PowerPoint templates, enhanced visuals, and managed learning community engagement.

• Managed and trained junior tour guides, ensuring a smooth and engaging guided tour experience for visitors, resulting in an increase in positive feedback and customer satisfaction.

• Developed tour guide instructions and learning materials from junior tour guides' input, creating comprehensive resources that improved the consistency and quality of tours.

• Implemented learning "checkpoints" to assess tour guides' knowledge and collect feedback, enabling continuous improvement and enhancing tour guide performance.

• Organized and facilitated technical workshops on wine tasting with key experts of the château, delivering valuable educational experiences and expanding participants' knowledge.

• Utilized Canva to create visually appealing and informative learning materials for wine tasting, resulting in increased learner engagement and knowledge retention.

• Successfully managed professional, social, and private events such as seminars and weddings, including administrative tasks such as invoicing and communication, resulting in seamless and well-executed events.

• Took responsibility for the CLUB of Marquis de Terme, a community of wine members, fostering member engagement and loyalty through personalized experiences and exclusive offers.

• Maintained the Château's website and managed brand reputation on social media platforms using WordPress and Facebook Ads, resulting in increased online visibility and engagement.

• Represented the Château in various professional events, establishing strong relationships with industry stakeholders and enhancing brand presence in the market.