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Elisa MullerEM

Elisa Muller

Business Analyst

550 €/jour
Bruxelles, BE
3-7 ans

Délai de réponse moyen : 1h

À propos de Elisa

Couteau suisse du tourisme, de l’immobilier et de l’hôtellerie de luxe, j’ai évolué dans différents environnements qui me permettent aujourd’hui d’apporter une vision complète et pragmatique.

Après une première expérience opérationnelle dans des hôtels 5*, j’ai contribué au lancement de projets entrepreneuriaux dans l’immobilier, puis j’ai piloté le développement stratégique en Belgique d’une startup parisienne de coliving.

Aujourd’hui, j’anime un réseau de professionnels du tourisme en Wallonie : organisation d’événements, animation de communautés, création de partenariats stratégiques et mise en relation ciblée. Mon rôle : fédérer, dynamiser et générer de nouvelles opportunités business pour l’écosystème. J’accompagne également la commercialisation de maisons de luxe en location saisonnière.

Ce que je propose :
• Développement commercial et stratégique dans le tourisme, l’hospitality ou l’immobilier
• Gestion et animation de communautés professionnelles
• Conseil en expérience client et mise en marché d’offres haut de gamme
• Création de synergies et accompagnement de projets innovants

Mon atout : un profil hybride, capable de connecter les univers (hôtellerie, immobilier, tourisme premium) et de transformer une idée en projet concret et rentable.
  • Français

    Bilingue ou natif

  • Anglais

    Bilingue ou natif

  • Espagnol

    Bilingue ou natif

  • Néerlandais

    Capacité professionnelle limitée

  • Italien

    Notions

Accepte de travailler sur site
Bruxelles (jusqu’à 50 km)

Expériences

  • Colonies
    Development Analyst
    IMMOBILIER
    janvier 2023 - Aujourd'hui (3 ans et 5 mois)
    DUTIES:
    • Opening of the city of Antwerp: Market study, creation of a map of the city referring a large majority of the competition, visits and presentation of the city to foreigners colleagues
    • Sourcing: Search for apartments corresponding to the search criteria in the Brussels sector and in Antwerp.
    • Visit: Visit of the selected properties (including shooting, measurements, photos, sketches, etc.)
    • Analysis: Design of the plans of the properties visited and realization of the financial modeling
    projects (construction of a business plan, costing of works, etc.)
    • Internal committee: Preparation, participation and presentation of goods in internal committee for
    approval of projects
    • Negotiation: Represent the interests of Colonies and its partners in order to obtain the best acquisition conditions possible.
    • Project follow-up: Follow-up of the project until the deed of sale, in collaboration with the other internal teams and stakeholders external to Colonies (investors, notaries, etc.).

    ACHIEVEMENTS: Asserting professional skills in terms of presentation, negotiation, being reliable while working remotely and acquiring competences in the real estate industry and renovation

    LEARNINGS: Time management, decision-making, analytical thinking, prioritization
  • HOMANIE
    Right-hand CEO - Project Manager
    HÔTELLERIE
    juin 2021 - décembre 2021 (5 mois)
    Paris, France
    DUTIES:
    • Sales: Processing and follow-up of daily customer requests (emails and calls), customer acquisition, improving conversion rate
    • Customer relationship: Building customer and owner relationship, partnership with travel agencies
    • Marketing: Content creation for the website, creation of marketing tools: flyers, property sheets, brochures, newsletters, community management: Instagram, Facebook, LinkedIn ...
    • Business development: Search for new exceptional properties that suit the specifications, search for new partnerships, creating and setting the vision after the test phase, drafting of the annual report, research and installation of an adapted sales tool: Pipedrive
    • Strategy: Weekly presentation on a chosen topic, implement new processes to be more efficient, definition of KPIs to follow, working on the differentiation point
    • Analysis: Study of the competition market, monthly performance analysis (according to offers, financial, communication, etc.)
    • Forecast: Business plan and performance forecasts

    ACHIEVEMENTS: Bringing a strategy to the development of a company, becoming more rigorous and results oriented, adopting a commercial role

    LEARNINGS: Customer acquisition, strategy, business development, analytical sense
  • KOMMUNITY
    Co-Founder
    IMMOBILIER
    octobre 2020 - juin 2021 (9 mois)
    Paris, France
    DUTIES:
    • Business creation: Develop an idea from a need, define a concept, find a target, look for a building for the concept, look for an investor
    • Finance: Build a new business plan based on coliving, adapt your business plan according to the buildings found
    • Sales: Development of a pitch, presentations, prospecting
    • Networking: Numerous interviews with different stakeholders (competitors, potential clients, public institutions, real estate developers, architects, etc.), participation in several competitions
    • Human resources: Lay down the statutes, develop a vision and a mission, establish corporate values

    ACHIEVEMENTS: Starting from an idea to developing a concept, being part of an entrepreneurial adventure, accepting failure

    LEARNINGS: Perseverance, conflict resolution, speaking up, being proactive

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Formations

  • MSc X-HEC Entrepreneurs, Entrepreneurship
    HEC PARIS
    2021
    MSc X-HEC Entrepreneurs, Entrepreneurship
  • Bachelor's degree, Hospitality Management with specialisation in Hotel Asset Management and Finance
    GLION Institute of Higher Education
    2020
    Bachelor's degree, Hospitality Management with specialisation in Hotel Asset Management and Finance

Compétences (23)

Catégories