Description

I have 10 years of experience in various analyst roles such as Data, Business, Sales Operations and Corporate Finance (FP&A) which allow me to have a clear understanding of the business needs and impacts with the ability to see the details and the big picture. I have worked with start-ups and fast-growing companies in various industries such as Marketplaces, SaaS, Fintech, Food-tech, Retail and Agency.

I constantly help my stakeholders improve their performances through better data insights and process improvement.

- Hard skills: Excel/Gsheet, SQL, BI / Data visualisation (Looker admin, Tableau, Power BI, Google Data Studio), CRM (Salesforce admin, Hubspot admin), ETL (GCP, Redshift)

- Soft skills: Critical and Strategic Thinking, Communication, Problem-solving, Business Strategy, Project Management, Detail-oriented, Result-driven

Langues

Anglais
Bilingue ou natif
Français
Bilingue ou natif
Espagnol
Capacité professionnelle complète

Préférences en matière de lieu de travail

Accepte de travailler sur site

Paris (jusqu’à 50 km)

SWAN
Senior Data Analyst
BANQUE & ASSURANCES
juin 2023 - Aujourd'hui (3 ans)
Paris, France
- Engineered a customer success health scoring system to enhance satisfaction metrics and proactively allocate resources, reducing potential issues and improving customer retention.
- Created a forecasting tool to optimize capacity allocation for the Operations team, enabling data-driven strategic hiring decisions and improving operational efficiency.
- Designed and developed an embedded dashboard in SWAN's platform, providing partners with real-time end-user usage KPIs and actionable insights.
- Developed executive committee dashboards, centralizing and integrating all required data sources into Snowflake for comprehensive and unified reporting.
UBER
Sales Operations Manager
HIGH TECH
octobre 2021 - janvier 2023 (1 an et 3 mois)
Paris, France
• Developed the sales strategy and target, focusing on partners activation which improved the conversion rate and drove faster revenue generation
• Led and launched a new sales compensation plan by proposing new target KPIs, sales quota and rewards - resulting in a conversion increase
• Rebuilt and fully automated the reporting framework such as the WBR, MBR and sales pipeline funnel to provide daily performances to the management team - improving data completeness and accuracy
• Led projects such as roadmap definition, dashboard redesign and BPO controls
• Provided insights, alerts, and recommendations to territory leads
• Streamlined and optimized sales processes to increase sales productivity
• Provided training to ensure sales target and business comprehension
Salesforce SQL Microsoft Excel Google Data Studio Microsoft Powerpoint
Meero
Data Analyst
HIGH TECH
novembre 2019 - octobre 2021 (1 an et 11 mois)
Paris, France
• Developed and redefined KPIs to support the heads of departments
o Operations: Pricing, SLA rate, heatmaps, monitoring margin gaps
o Finance: Global dashboard, reporting, forecast, controls automation
• Conducted analysis for management: LTV; CAC; ROI; churn; clients’ segmentation to generate actionable insights and take decisions
• Created data visualization on Looker with real-time insights and alerts improving delivery performance (SLA rate, conversion rate)
• Led several projects for data migration, dashboard redesign and data cleansing
• Constant database redesign and management to improve data accuracy
• Trained and infused data culture across all teams