À propos de Charles
Anglais
Bilingue ou natif
Français
Bilingue ou natif
Expériences
- AIR LIQUIDE SAProject Manager - AI ImplementationHIGH TECHmars 2024 - août 2025 (1 an et 5 mois)Paris, France• Led specifications writing and oversaw roadmap to assure AI deployment and adoption.• Identified and analyzed technical errors / improvements for inclusion in the technical roadmap, ensuring developments are completed as planned (e.g. schedule, quality and cost).• Managed risks and incidents, ensuring communication and coordination between the various project stakeholders.• Co-led standup meetings for the three AI data scientist team (25 people).• Delivered structured training, hands-on support, and tailored workshops to boost user engagement across global regions: EU, North America, APAC and LATAM.• Developed training materials and engagement strategies targeting different audiences: Technical Sales, Technical Support, and Managing Directors.• Provided regular written and presentation updates for the Comex.
- IMERYSProject ManagerHIGH TECHdécembre 2022 - mars 2024 (1 an et 3 mois)• Organized user workshop focusing on the Salesforce User Experience, leveraging mock-ups developed by the Salesforce Business Analyst (SBA) or Technical Team(s).• Strategized the implementation with the SBA and meet regularly for Design Authority (DA) approval.• Prepared the Weekly Meeting by updating the required template raising issues and needs for decision.• Performed tests on Salesforce developments to ensure alignment with Acceptance Criteria, following unit tests by development testers and prepare UAT in collaboration with the project team stakeholders.•Prioritized Azure deployments and ERP alignments/inclusion for MVP development while managing sprints/development issues.• Managed and optimizing project for e-commerce platforms development, built on Magento to ensure seamless user experience and reliable site operations.• Change Management: report on Salesforce usage / adoption and prepare the product handbook and collaborate with the change team to produce project onboarding materials – for global users: Europe, North America, Africa and Asia.• Support the preparation of train-the-trainer sessions organized by the Change Management Team.
- CRITEO FRANCE SASProject ManagerEDITION DE LOGICIELSmars 2022 - juin 2023 (1 an et 4 mois)Paris, France• Led Use-case development of a churn prevention tool to meet and integrate with the Go-to-Market strategy and oversee scaling deployment from the pilot all the way to the roll-out of the churn prevention tool.• Coordinated between both internal & consultant project teams and stakeholders to support internal developments of an Azure mobile applications and managed the scrum team.• Held internal interviews to developed logical and insightful frameworks and structures to solve challenging problems with robust risk assessments.• Collaborated with the Sales, Management, HR, and Machine Learning teams to identify best practices and areas of improvement, driving the Commercial Excellence Strategy.• Bridged the commercial and technical realms, driving the successful translation of business strategies into actionable technical solutions, streamlining data migration and cleaning processes, and managing dependencies to ensure feature compatibility and timely delivery.• Empowered the commercial teams to have an impact on the design process to create more impactful KPIs and leverage analytics.• Designed the project success metrics (KPI), robust risk management strategies, change management strategies and post-implementation strategies.
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Formations
- MBA - Information SystemsUniversity of Florida2013• Project Manager for Supply Chain team working with Royal Caribbean that led to a full-time job in Brazil. • Project Manager for Supply Chain team for Outback Steakhouse’s development/eventual franchising in China and around Asia.
- BACHELOR IN SUSTAINABLE ENGINEERING AND INFORMATICSArizona State University2010• Studied Abroad in China and then decided to change my degree to Sustainability from Supply Chain Management. • Awarded the $7000 Freeman Asia Scholarship for "outstanding writing" about the Three Gorges River Dam in China. • Founding member of Eco-Aid and VP of Business Beyond Borders, which helped to educate business students on the Environmental Constraints of businesses and their role (2008-9).
Certifications
- Project Management Professional (PMP)PMI2019
- Professional Scrum MasterScrum.org2017