À propos de Cecilia
I'm a UX Researcher & Service Design Consultant with over 10 years of experience helping organizations design products and services that truly meet user needs.
I have led research and design projects across B2C and B2B, I'm used to working with cross-functional teams to deliver actionable insights and shape strategies.
- How I work
Mixed-methods research: Interviews, surveys, usability testing, data analysis
Service & UX Design: Journey mapping, co-creation workshops, process optimisation
Research Ops & Strategy: Templates, repositories, continuous discovery practices
- What you get
Clear, actionable insights that influence product roadmaps
Research deliverables your team will actually use
A collaborative partner who integrates smoothly with PMs, designers and leadership
Fluent in English, French & Swedish - and experienced with remote, international teams.
Suédois
Bilingue ou natif
Anglais
Bilingue ou natif
Français
Capacité professionnelle complète
Danois
Capacité professionnelle complète
Norvégien
Capacité professionnelle complète
En télétravail uniquement
Travaille majoritairement à distance
Expériences
- Betclic groupSenior User ResearcherHIGH TECHnovembre 2024 - Aujourd'hui (1 an et 7 mois)• Research lead for a world leading sports betting app ($87M), mixed methods with surveys/interviews/usability tests, mentoring 2 juniors, partnering with PMs• Upleveling research ops, templates, repository, tooling
- ReadlyLead User ResearcherHIGH TECHavril 2021 - novembre 2024 (3 ans et 7 mois)• First and sole UX Researcher at Readly, a digital magazine & news platform• Implemented research foundations, continuous discovery, drove mixed methods research (5 markets) shaped product vision, key experiences like audio & articles
- RåsaftSenior Experience ResearcherCENTRES DE RECHERCHEoctobre 2020 - décembre 2020 (2 mois)Lead end-to-end CX research, crafted customer journeys, co-creation of workshops at Råsaft, premium juice brand.Defined segments and attitudes on the Swedish juice market to support rebranding efforts on web, in-store and bottle design.
Recommandations
Soyez le premier à recommander Cecilia
Contribuez à la réussite de ce freelance en partageant votre expérience de collaboration avec lui.
Ces profils de freelance correspondent également à vos critères
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Formations
- Master of Science, Business and EconomicsLund University, School of Economics and Management2015Master thesis: A qualitative study of Uber and Airbnb, Rating & Reviews in the sharing economy
- UX UI Design BootcampIronhack202010-week full-time intensive training in UX/UI methodology and the fundamentals of HTML/CSS
Certifications
- UX UI DesignerIronhack2020