À propos de Catheline
I help fintech and SaaS companies adapt their product and client experience to the French market, making complex solutions clear, usable and aligned with local expectations.
J’accompagne les entreprises dans l’adaptation de leur offre et de leur expérience client au marché français, en rendant des solutions complexes plus lisibles, concrètes et efficaces.
I work hands-on on topics such as client journey, onboarding, content clarity and coordination between business and product teams.
Français
Bilingue ou natif
Anglais
Bilingue ou natif
Allemand
Capacité professionnelle complète
Accepte de travailler sur site
Grenoble (jusqu’à 50 km)
Expériences
- freelanceCLIENT OPERATIONS & MARKET ADAPTATIONCONSEIL & AUDITavril 2025 - Aujourd'hui (1 an et 2 mois)Munich, Germany• • Adapted a fintech platform for the French market (content, clarity, user understanding)• • Improved the structure and readability of complex financial processes for end users• • Identified friction points in client journey and proposed simplifications• • Bridged business, client and product perspectives to improve usability
- ALLIANZ TECHNOLOGYSENIOR IT PROJECT MANAGERHIGH TECHjanvier 2022 - janvier 2024 (2 ans)Munich, Germany• • Coordinated complex client-facing processes across multiple IT systems• • Structured workflows and improved communication between business and technical teams• • Reduced recurring issues through beter process clarity and incident management• • Translated technical constraints into clear and usable solutions for stakeholders
- BNP PARIBAS / SOCIÉTÉ GÉNÉRALE / INDEPENDENTWEALTH MANAGEMENT & STRATEGIC ADVISORYjanvier 2004 - janvier 2022 (18 ans)Embassy of France and Germany, Brazzaville, BR, Congo• • Managed complex client relationships involving financial, legal and cross-border aspects• • Simplified complex financial topics for clients and supported decision-making• • Structured long-term strategies balancing risk, compliance and performance• • Built strong trust through clarity, pedagogy and tailored communication
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Formations
- EXECUTIVE CERTIFICATE – AI FOR BUSINESSESCP BUSINESS SCHOOL (BERLIN CAMPUS)2025EXECUTIVE CERTIFICATE – AI FOR BUSINESS
- MASTER'S DEGREE STRATEGIC MANAGEMENT & CONSULTINGMONTPELLIER UNIVERSITY2019MASTER'S DEGREE STRATEGIC MANAGEMENT & CONSULTING