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Carlotta BiaggiCB

Carlotta Biaggi

UX Researcher | Market Research | Service Designer

425 €/jour
Le Cannet, FR
3-7 ans

Délai de réponse moyen : 1h

À propos de Carlotta

*I have 4 years of experience in UX Research in an international environment and a demonstrated history of working in the information technology and consultancy industry.

*I have worked with international clients as European Council, United Nations and Zurich.

*I am able to use different UX research techniques (especially workshops preparation, User Interviews, Surveys, Card-sorting, Persona, User journeys, and Usability testing). *I use a Design thinking approach and I have worked with the Agile methodology.

*I love to connect with users to understand how we can improve a product and deliver optimal solutions.

*I have developed UX Research, accessibility and sales skills thanks to work experience, a master, and a specialization course. I can also count on a Humanistic background due to studies in Psychology, Languages, Literatures and Theatre performance.
  • Italien

    Bilingue ou natif

  • Espagnol

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

  • Français

    Capacité professionnelle limitée

Accepte de travailler sur site
Le Cannet (jusqu’à 30 km)

Expériences

  • Squad
    UX Researcher & Designer
    CONSEIL & AUDIT
    mai 2020 - janvier 2021 (8 mois)
    Valbonne, France
    Client: CMA CGM
    The goal of this mission was to transform stakeholders needs in usable functionalities a new platform.
    Requirements' analysis workshops Wireframing Prototype User Interface Design
  • EVERIS
    UX Researcher
    CONSEIL & AUDIT
    octobre 2017 - mai 2020 (2 ans et 7 mois)
    Barcelone, Espagne
    Clients: United Nations, Zurich, European Council, Eupean Commission, WIPO, Mutua Universal, Ayuntamiento de Murcia.
    With everis I've been participating in local and international projects as UX researcher.
    • Carrying out usability tests, interviews, surveys and card sorting -online and
    onsite- with people from all over the world.
    • Collaborating with important clients as European Council, Airbus, United
    Nations, Zurich
    • Managing workshop with up to 15 participants.
    • Analysis and design of complicated Information architecture's flows.
    • Proposing alternatives and creative solutions.
    • Managing interns' work.
    User Testing card sorting User interviews User Research Workshops Benchmark UX surveys focus groups market research Information architecture Site maps definition Design Thinking usability testing Insights' analysis requirements' analysis Customer Journey customer insights customer experience research Design research

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Formations

  • Bachelor's degree Psychologie
    Université Aix-Marseille
  • Specialization course UX/UI Design
    LCI Barcelona
    2019
    4 months course

Compétences (26)

Catégories