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Travaille majoritairement à distance

Tropical consulting
VIP Team Manager
septembre 2024 - décembre 2025 (1 an et 3 mois)
Mauritius
Leading and mentoring a team of VIP account managers to ensure top-tier service and customer retention. Designing and implementing VIP engagement strategies. Conducting in-depth data analysis to optimize strategies.
Tech4s group
Senior VIP Account Manager
avril 2023 - août 2024 (1 an et 4 mois)
Malta
Managing a portfolio of valuable VIP players accounts. Training and follow-up of newVIP agents Competitive intelligence analysis Reactivation of inactive players and retention optimization
Opex
Team Leader in Sales / Reactivation
septembre 2022 - mars 2023 (6 mois)
Malta
Reactivation of customers to prevent them from becoming dormant using sales technics and industry knowledges Team leader of the sales department Competitive intelligence analyst