À propos de Willi
CRM Automation & AI Voice Agent Specialist | HubSpot | GoHighLevel | Zapier | Make.com | Monday.com | Airtable | Notion | VAPI
I help businesses streamline their customer operations, scale their sales pipelines, and deploy intelligent AI voice agents that work around the clock.
With 2-3 years of hands-on experience across leading automation, CRM, and project management platforms, I specialize in:
✅ CRM Setup & Optimization — Building and customizing HubSpot and GoHighLevel pipelines tailored to your sales process, ensuring no lead falls through the cracks.
✅ Workflow Automation — Designing end-to-end automations using Zapier and Make.com to connect your tools, eliminate manual tasks, and save your team hours every week.
✅ Project & Data Management — Setting up and optimizing Monday.com, Airtable, and Notion to organize your operations, track projects, and centralize your data.
✅ AI Voice Agents — Deploying smart, conversational voice agents with VAPI to handle inbound/outbound calls, qualify leads, book appointments, and provide 24/7 customer support.
✅ Sales Pipeline Optimization — Mapping and refining your sales funnel so prospects move smoothly from first contact to closed deal.
✅ Process Automation — Automating repetitive client-facing processes (follow-ups, reminders, onboarding sequences) so your team can focus on what matters most.
Whether you're a startup looking to set up your first CRM, or an established business wanting to integrate AI voice technology and automation into your customer journey, I deliver fast, reliable, and scalable solutions tailored to your needs.
I pride myself on clear communication, quick turnaround times, and building systems that actually work, not just on paper, but in practice.
Available immediately to start on your project. Let's connect and discuss how I can help automate and grow your business today.
Français
Capacité professionnelle complète
Anglais
Capacité professionnelle limitée
Allemand
Capacité professionnelle limitée
En télétravail uniquement
Travaille majoritairement à distance
Expériences
- startup E-commerce LyonAgent Vocal IA & AutomatisationE-COMMERCEfévrier 2026 - avril 2026 (2 mois)Lyon, FranceDéveloppement et déploiement d'un agent vocal IA pour la gestion des appels clients. Automatisation des relances clients et des notifications de commandes. Intégration avec le CRM existant via Make.com. Réduction de 70% du temps de traitement des appels. Formation de l'équipe sur l'utilisation de l'agent vocal.
- Agence Immobilière ParisSpécialiste CRM & AutomatisationREAL ESTATEjanvier 2023 - mars 2023 (2 mois)Paris, FranceMise en place complète du CRM GoHighLevel pour une agence immobilière. Automatisation des leads, des emails de suivi et du pipeline de vente. Intégration avec WhatsApp Business. Réduction de 80% des tâches manuelles. Formation de l'équipe à l'utilisation du CRM.
- Collaboratrice comptable consultanteCRM Automation & Al Voice Agent Freelancerjanvier 2022 - Aujourd'hui (4 ans et 6 mois)France• · Designed and deployed Al voice agents for client lead qualification and appointment booking• · Automated full CRM pipelines reducing manual data entry by up to 80%• · Integrated CRMs with marketing, invoicing and communication tools . Delivered automation solutions for clients in France and across Europe• · Provided ongoing maintenance and optimization of client automation systems
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