Description

Professional thriving in demanding and international environments. With proven experience as an Executive Assistant supporting senior executives, and as an Office Manager overseeing daily operations and organizational efficiency, I bring strong priority management skills, a keen sense of confidentiality, and the ability to perform effectively in structured and multicultural settings.

My experience across various European countries has strengthened my adaptability, global mindset, and ability to quickly integrate into new environments and organizational cultures. Accustomed to dynamic and evolving contexts, I rapidly assess priorities, understand strategic needs, and deliver immediate, high impact support. Proactive, challenge driven, and committed to continuous learning, I seek opportunities where I can bring both strategic and operational value with flexibility and efficiency.

Langues

Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Espagnol
Notions

Préférences en matière de lieu de travail

Accepte de travailler sur site

Saint-Brieuc (jusqu’à 50 km)

Partech Partners - Investment Fund
Executive Assistant - Office Manager - Corporate Events Manager
CAPITAL-INVESTISSEMENT
mars 2019 - mars 2025 (6 ans)
Paris, France
Executive Assistant :
- Daily support to Managing Directors in the strategic and operational management of their activities.
- Proactive management of complex and constantly evolving calendars.
- Organization and preparation of executive meetings: scheduling, logistics, preparation of materials, follow-up on minutes and action items.
- Key point of contact between Managing Directors, internal teams, and external partners.
- Management of communications (emails, sensitive correspondence, calls) with a high level of confidentiality.
- Organization of business travel (France & international).
- Management and monitoring of expense reports, invoices, and budgets related to executive activities.

Internal Coordination and Organization :
- Supervision of front desk operations and optimization of appointment scheduling processes.
- Management of onboarding processes in coordination with HR and IT teams.
- Coordination between teams to ensure smooth information flow and project execution.

Office Management and Vendor Management:
- Management and optimization of workspaces (offices, meeting rooms, common areas).
- Office budget monitoring and supplier contract management.
- Oversight of orders (supplies, equipment, mobile phones) and vendor relationships.

Corporate Event Management:
- Design, planning, and coordination of internal and institutional events.
- Logistics and budget management, and coordination with external providers.
office manager Gestion d'évènement Back office executive assistant
Ubeeqo
Customer Support Officer
AUTOMOBILE
juillet 2018 - décembre 2018 (5 mois)
Berlin, Germany
Ubeeqo - Urban Car Sharing.

- Provided customer support by responding to inquiries and assisting users throughout their car sharing experience.
- Documented existing operational processes and proactively suggested improvements to optimize service efficiency.
- Actively contributed to cross functional projects and collaborated with various departments to support company initiatives.
Sellbytel (Google)
Quality Manager - Customer Support Specialist
HIGH TECH
septembre 2014 - juin 2018 (3 ans et 9 mois)
Barcelona, Spain
Quality Manager

- Analyzed the quality of interactions between agents and customers in support of Google products.
- Recommended continuous improvement actions to enhance the customer experience.
- Monitored compliance of calls, chats, and emails with quality standards and Google guidelines.
- Provided constructive feedback and coached agents to optimize service quality.
- Tracked performance indicators and shared insights during team meetings.

Customer Support Specialist
- Provided technical assistance via phone, email, and chat across a wide range of Google products (Android,Play Store, Drive, etc.).
- Maintained up to date knowledge of Google services to ensure accurate and effective support.
- Maintained up-to-date knowledge of Google services to ensure accurate and effective support.