À propos de Ummad
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Expériences
- BOUCHERONData & Insights ManagerLUXEdécembre 2023 - mars 2026 (2 ans et 3 mois)Paris, France
- Defined, documented and governed KPI frameworks from scratch across retail, CRM and ecommerce, ensuring consistency and shared understanding across HQ and regional markets.
- Built and maintained Power BI dashboards covering acquisition, conversion, retention and store performance for retail, marketing and leadership teams.
- Served as primary data business partner for retail, communication, CRM and finance, translating business questions into ad-hoc analysis.
- Ran monthly business reviews with senior leadership and key markets, delivering KPI performance and client segmentation updates.
- Collaborated with IT and BI engineering to ensure data availability, pipeline reliability and accurate KPI calculation at source.
- Led a team of regional analysts across Asia and North America to ensure consistent analysis and reporting delivery standards.
- Delivered Boucheron's first omnichannel attribution model, from use case definition through to deployment and adoption across global markets.
- ByredoClient Data AnalystLUXEjuillet 2022 - novembre 2023 (1 an et 3 mois)Paris, France- Addressing the absence of standard reporting by assisting in data model implementation, developing customer and sales-focused reports/dashboards, leading to routine number reviews during business meetings and stimulating more qualitative business discussions around customer purchasing behavior.- Analyzing the sales performance of products or product categories across customer and regions for the brand and product development teams to makes decisions on new marketing campaign ideas or on strategic product line questions.- Delivering regular insights on products which are key in recruiting new customers, thus enabling communication and retail teams to achieve better prospect conversion.- Collaborating on clienteling app development and data structuring projects to enhance customer creation, typology, and sales behavior understanding, resulting in more effective customer insights and targeted marketing strategies.
- Maison MargielaBusiness Intelligence AnalystLUXEseptembre 2018 - mai 2022 (3 ans et 8 mois)- Created and delivered comprehensive, company-wide reporting that provided stakeholders at all levels with a 360° view of the business and consumer insights, enabling data-driven decision-making across the organization.- Identified the need to better understand clients and encourage repeat business. Implemented customer segmentation strategies and rolled them out to sales associates, enhancing one-to-one clienteling efforts and improving customer relationships at the store level.- Initiated a project to integrate customer database and segmentation with the online campaign tool, enhancing targeted communication for VIP customers through personalized messaging and fostering stronger customer relationships.- Developed and implemented automated recurring product sales reports, enabling merchandising and buying teams to closely monitor sell-out performance and make timely decisions on store merchandising and stock allocation.- Managed the seamless transition of reporting infrastructure from SAP BO to MS Power BI, ensuring data quality and optimization. Oversaw the migration process, resulting in optimized data flows and high-quality reporting.- Fostered cross-departmental relationships for data sharing, while leading data integration with external partners such as FarFetch & YOOX Net a Porter.
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Formations
- Master of Science in Big Data Analytics for BusinessIESEG2016
- Bachelors of Science in Electrical & Computer engineeringCOMSATS2015