À propos de Svetlana
Architecte de la Qualité et des Processus (Principal QA / Head of Engineering Operations) avec 15+ années d'expérience en environnements SaaS et Grande Distribution. Mon expertise unique est l'alliance entre l'Ingénierie Logicielle (M.S.) et l'Excellence Opérationnelle (Lean Six Sigma Black Belt). Je suis focalisée sur l'élimination du chaos et l'accélération mesurable du cycle de développement (SDLC).
Ma Valeur : Transformation Mesurable (LSS Black Belt)
Je ne me contente pas de coder ; j'utilise la donnée et l'ingénierie pour transformer.
- Ingénierie Processus : Audit et optimisation des flux de valeur (Value Stream Mapping) pour éliminer les "déchets" administratifs et techniques qui ralentissent les équipes. Résultats prouvés dans la réduction du MTTR (Incident Management) et l'implémentation du Problem Management (ITIL), garantissant un ROI direct.
- Stratégie & Exécution Technique : J'assure la liaison entre Métier et Technique. J'apporte une expertise en Gouvernance Agile (Scrum/SAFe), renforcée par une forte maîtrise des outils d'exécution.
- Automation Full-Stack & Tooling : Architecture de frameworks modernes (Cypress, Playwright) et Administration avancée de Jira/ServiceNow pour automatiser les workflows (via n8n / Make) et créer des tableaux de bord de performance (KPI, SQL/BI).
Missions Cibles
Je recherche des missions centrées sur :
- L'audit et l'implémentation de la stratégie QA et d'automatisation.
- L'optimisation des processus End-to-End (SDLC, Logistique, Prévisions) via Lean Six Sigma.
- Le renforcement de la gouvernance technique (Quality Gates, CI/CD).
Disponible immédiatement en Île-de-France (présence ponctuelle) ou à distance.
Langues : Anglais Professionnel (Courant) | Français (B1 - écrit/oral technique facile).
Anglais
Bilingue ou natif
Français
Capacité professionnelle limitée
Biélorusse
Bilingue ou natif
Russe
Bilingue ou natif
Accepte de travailler sur site
Paris (jusqu’à 50 km), Plaisir (jusqu’à 50 km)
Expériences
- ImplicityHead of Engineering Operations and Quality AssuranceSANTÉ & BIEN-ÊTREseptembre 2022 - septembre 2025 (3 ans)Paris, FranceQA Strategy & Engineering: Architected a high-efficiency Quality Strategy and QA Gates system tailored for lean teams, leveraging test automation to maximize coverage with minimal manual resources.Release Management: Built the release management framework from the ground up, implementing RACI matrices and automated checklists to ensure predictable, on-time delivery during company scaling.Incident & Problem Management: Orchestrated a full-scale migration from Zendesk to Jira Service Management (JSM), implementing ITIL-based workflows that reduced MTTR from weeks to days.SDLC Optimization: Designed and automated a comprehensive SDLC framework, integrating automated reporting and metrics to provide real-time visibility into engineering velocity and quality.Process Automation: Developed an automated employee onboarding system (HR/Jira/Notion integration) and automated routine technical tasks, significantly increasing team bandwidth for strategic initiatives.Operational Leadership: Mentored Scrum Masters and facilitated cross-functional rituals to foster a culture of accountability and continuous process improvement.Technical stack: Cypress/Playwright (JavaScript), GitLab, Jira Administration/JSM, Notion, SQL/Supabase, GSheets, Looker, Make.com/n8n/Zapier, Zendesk
- KyribaTechnical Project Manager / Incident ManagerBANQUE & ASSURANCESjanvier 2019 - août 2022 (3 ans et 7 mois)Paris, FranceIncident & Problem Management: Acted as a core member of the global Incident Response team, driving end-to-end investigations of critical production issues and aligning lifecycle processes with ITIL best practices.Risk Mitigation & Prevention: Led high-priority technical projects to implement preventive measures, resulting in a significant reduction in recurring incidents related to payment processing delays and platform performance bottlenecks.Systems Integration & Automation: Architected and deployed a seamless integration between ServiceNow and Jira, eliminating manual data entry and accelerating information flow between Operations and Engineering teams.Data-Driven Governance: Engineered a comprehensive system of operational metrics and KPIs, automating stakeholder reporting to ensure transparency and accountability across cross-functional departments.Cross-Team Orchestration: Facilitated technical triage and root cause analysis (RCA) sessions, bridging gaps between DevOps, Security, and Business units to ensure rapid service restoration and long-term stability.Technical stack: ServiceNow Administartion, Jira Administation, GoogleBigQuery, JavaScript, Qlik
- KyribaQuality Assurance ArchitectBANQUE & ASSURANCESjanvier 2015 - janvier 2019 (4 ans)Minsk, BiélorussieEnterprise QA Strategy: Designed and implemented a unified quality strategy for 10+ Scrum teams, establishing QA Gates and Shift-Left practices to accelerate feedback loops and improve release stability.Automation Transformation: Orchestrated a global transition from manual to automated testing across the entire SDLC, implementing the Testing Pyramid and mentoring manual testers into automation roles.Risk-Based Testing & TMS: Integrated qTest as a centralized Test Management System (TMS) and introduced risk-based testing and coverage matrices to ensure high-stakes financial features are bulletproof.CI/CD Integration: Implemented automated quality gates and build reporting within CI/CD pipelines, ensuring continuous quality validation and transparent deployment readiness.Engineering Excellence: Promoted TDD and BDD methodologies where applicable, fostering a culture of technical rigor and alignment between business requirements and test scenarios.Knowledge Leadership: Founded an internal QA conference and cultivated a culture of continuous learning; represented the company as a speaker at 3 major external industry conferencesTechnical stack: Java/Python, Robot Framework, Cucumber, JMeter, Git/BitBucket, qTest, Jira, Qlik.
Recommandations
Soyez le premier à recommander Svetlana
Contribuez à la réussite de ce freelance en partageant votre expérience de collaboration avec lui.
Ces profils de freelance correspondent également à vos critères
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Formations
- Master's DegreeBelarusian State Universityof Informatics and Radioelectronics2005Master's Degree
- Lean Six Sigma: Black Belt2025Lean Six Sigma: Black Belt