À propos de Shruti
Hindi
Bilingue ou natif
Anglais
Bilingue ou natif
Expériences
- Macquarie Global Services,Lead SREaoût 2016 - novembre 2022 (6 ans et 3 mois)Gurgaon, IndeSite Reliability Engineering & Cloud Transformation• • Owned the reliability lifecycle of mission-critical monitoring system, Splunk, including design reviews, capacity planning, launch governance, and post-deployment cost optimization.• • Led the migration of Control-M Workload Automation from on-premises infrastructure to AWS under a Cloud First strategy, modernizing batch orchestration for cloud scalability.• • Re-architected the database layer by transitioning from licensed Oracle to AWS RDS PostgreSQL, achieving significant cost savings while maintaining performance, resilience, and availability standards.• • Provided 24/7 production reliability support across EMEA and APAC regions, ensuring high availability and operational continuity.• • Defined and implemented SLO/SLI frameworks to measure availability, latency, error budgets, and overall system health. Observability & Monitoring Engineering• • Architected hybrid-cloud observability platforms using Prometheus, Grafana, Splunk, and OpenTelemetry.• • Implemented and coded AppDynamics monitoring agents to enhance application performance visibility.• • Integrated Splunk DB Connect for deep database telemetry and performance monitoring.• • Designed proactive alerting strategies and operational dashboards to improve early detection and reduce MTTR. Kubernetes, GitOps & Automation• • Automated Kubernetes infrastructure and deployments using AWS CloudFormation, Helm, and Ansible.• • Implemented GitOps workflows with Argo CD to enable declarative, version-controlled, and auditable releases.
- Fidelity InternationalSr. Software Engineer (Data & Reliability)septembre 2010 - août 2016 (5 ans et 11 mois)India• • Managed enterprise-wide release processes, ensuring application availability, stability, and performance during deployments.• • Led incident and change management processes aligned with ITIL v3, driving root cause analysis and long-term reliability improvements.• • Designed and maintained Disaster Recovery (DR) and Application Recovery Plans (ARP) for Billing and Invoice Processing systems.• • Actively contributed to development and integration efforts by writing XML and SOAP services, and integrating applications within the Workplace Management ecosystem.• • Managed pre-production/test environments, performing Oracle database backups, refreshes, data masking (Optim), and automated post-refresh validation using Selenium.• • Built custom monitoring dashboards using CA APM (Wily) code-based configurations to track real-time application health and availability during critical release windows.• • Played a key role in the migration from Pivotal to Salesforce, including requirement analysis, technical documentation, Salesforce administration, and user configuration for the Retail Investment business.
- American ExpressBusiness Support Managermai 2009 - septembre 2010 (1 an et 4 mois)India• • Served as Business POC for IT vendors (IBM, Wipro), supporting onboarding and quotation workflows through Ariba Buyer.• • Managed procurement platform operations using Ariba Buyer and Inspector tools, resolving issues and ensuring smooth transactions.• • Generated financial and procurement reports via Click Commerce for senior stakeholder decision-making.• • Contributed to Oracle project UAT testing, validating system functionality and business workflows.
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Formations
- Bachelor's Degree in EngineeringAmity School of Engineering and Technology2007Bachelor's Degree in Engineering
Certifications
- AWS Certified Cloud PractionerAWS2022
- Professional Scrum Master (PSM)scrum.org2022