Sam Ziouani, AI Software Engineer

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NeoReception
Founder
HIGH TECH
février 2026 - Aujourd'hui (4 mois)
Reims, France
Founded and engineered a production-grade AI voice receptionist SaaS platform. Architected a highly resilient, ultra-low-latency distributed system across dual Oracle Cloud (OCI) regions using Rust, Telnyx, and Azure OpenAI GPT Realtime.
SIP-Native AI Audio Engine: Engineered a zero-transcoding telephony pipeline that transfers SIP media directly from Telnyx to Azure OpenAI, eliminating middleware and achieving sub-second voice latency.
Advanced AI Orchestration: Designed a capacity-aware, multi-region routing engine with custom circuit breakers to dynamically bypass strict API rate limits and ensure 99.9% uptime via cascading failover.
High-Performance Knowledge Retrieval (MCP): Built a custom Model Context Protocol (MCP) server in Rust with a strict <200ms latency budget. Integrated a self-hosted ONNX embedding model (INT8/CPU), pgvector, and Apache AGE for hybrid RAG and Knowledge Graph reasoning.
Scalable Container Infrastructure: Bootstrapped a lean, microservices-ready infrastructure using Podman Compose and a Pingora (Rust) gateway, backed by PostgreSQL and full Grafana LGTM observability—designed for seamless horizontal scaling to Kubernetes.
Automated Data Ingestion: Developed a multi-modal document ingestion pipeline (PDF, DOCX, Web) utilizing parallel heuristic scoring to automatically route business data into structured SQL, vector chunks, or LightRAG graphs.

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Doctor of Philosophy
CY Cergy Paris Université
2020
Doctor of Philosophy