À propos de Rochdi
Italien
Capacité professionnelle complète
Arabe
Capacité professionnelle limitée
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Expériences
- ThreadSenior AI Engineer — Voice Conversational AIEDITION DE LOGICIELSmars 2025 - Aujourd'hui (1 an et 3 mois)New York, États-UnisDesigned and built production-grade voice AI agents to automate IT service desk interactions, handling inbound calls, real-time transcription, intent detection, and automated ticket creation. Architected and developed complex multi-step workflows integrating LLMs, LiveKit real-time media infrastructure, and backend systems to enable autonomous triage, information retrieval, and issue resolution.Developed proof-of-concept systems to validate advanced conversational capabilities, including tool orchestration, state management, and real-time decision-making across voice and chat channels. Worked closely with the CTO to define the architecture and integrate AI agents into Thread’s service desk platform, enabling automation of support workflows and improving operational efficiency.Thread’s platform deploys AI agents that can call, chat, and email clients, automatically create and update tickets, and automate triage and service workflows across channels.
- MadaLuxe Group - ZeligHead of AI and machine learning -EDITION DE LOGICIELSjanvier 2022 - mars 2023 (1 an et 2 mois)Los Angeles, CA, USALed a team of 10 AI researchers and engineers (including 5 PhDs) to develop advanced virtual try-on technology using diffusion models and GANs. Defined and architected the end-to-end AI stack, from research and model training to production deployment. Drove innovation in generative AI and computer vision, aligning technical strategy with product goals. Established and managed a strategic research collaboration with UCLA to accelerate development and integrate cutting-edge academic advances into production systems.Patent:
- MosSenior Software EngineerBANQUE & ASSURANCESjuin 2020 - décembre 2021 (1 an et 6 mois)San Francisco, CA, USAArchitected and implemented a scalable rule engine to determine scholarship eligibility, supporting both manually defined rules via an intuitive UX and automatically generated rules using NLP to parse scholarship specifications. Developed real-time eligibility evaluation to provide instant feedback as students completed their profiles, significantly improving matching accuracy and user experience. Worked closely with the CTO to define system architecture, integrate AI components into production, and align technical strategy with product goals.
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Formations
- Diplôme d'IngénieurENIT2003
Certifications
- Sun Certified Business Component DeveloperSun microsystems
- Mulesoft Certified ArchitectMulesoft