Resy Moro

Applying coaching techniques and tools within cross-cultural leadership workshops and individual coaching sessions

Project management: contributed to the implementation ofthe Talent Development program, DE&I strategy, and Wellness Action Plan at local level. Experience working across multicultural environments and collaborating with stakeholders across Europe, LATAM and the US. Monitored initiatives effectiveness using KPI dashboards to support data-driven improvements. Created engaging internal communication materials (Newsletters, presentations, interactive visual materials, ...) using Sharepoint, Powerpoint, Canva and Genial.ly. Integrated Generative AI tools (ChatGPT, Copilot) into internal capability-building initiatives. Designed and delivered 40+ learning workshops across functions, supporting capability development initiatives and collaborating with HR Business Partners to align programs with business priorities.

Supported management by developing strategies to improve efficiency and achieve business goals. Created, implemented, and monitored KPI dashboards. Handled invoicing and payment reminders, contributing to a 28% reduction in Days Sales Outstanding