À propos de Rafael
Français
Bilingue ou natif
Anglais
Bilingue ou natif
Espagnol
Bilingue ou natif
Portugais
Bilingue ou natif
Expériences
- TRANSPORTQuality Directoroctobre 2020 - Aujourd'hui (5 ans et 8 mois)SpainQuality Director in a industrial site. Responsible for a team of 50 multidisciplinary employees.• • Responsible for the Project Quality and Safety Managers team;• • Responsible for Industrial Quality team;• • Responsible for Supplier Quality – Development and Follow-up of a worldwide panel.• • Responsible for Quality Engineering (Product FMEA, Tender Gate Review, Design Reviews and Return of Experience implementation in new projects)• • Responsible for the site Quality Management System (QMS) including quality certifications;• • Responsible for problems solving inside projects (8D, PDCA);• • Responsible for Design for Quality (DFQ) methods deployment;• • Responsible for internal customer satisfaction survey, collection, analysis and actionplan;• • Green Belt coach.
- TransportQuality Directoraoût 2019 - octobre 2022 (3 ans et 2 mois)FranceQuality Director for one industrial site. Responsible for a team of 50 multidisciplinary employees.• • Responsible for the Project Quality and Safety Managers team;• • Responsible for Industrial Quality team;• • Responsible for Supplier Quality – Development and Follow-up of a worldwide panel.• • Responsible for Quality Engineering (Product FMEA, Tender Gate Review, Design Reviews and Return of Experience implementation in new projects)• • Responsible for the site Quality Management System (QMS) including quality certification; Customer audit• • Responsible for problems solving inside projects (8D, PDCA);• • Responsible for Design for Quality (DFQ) methods deployment;• • Responsible for internal customer satisfaction survey, collection, analysis and actionplan;• • Coach Green Belt for France region.
- TransportNorth LAM Quality Directorjuillet 2017 - juillet 2019 (2 ans)Ciudad de México, MexiqueQuality responsible in the region, that includes Mexico, Panama, Venezuela, Colombia, Ecuador and Dominican Republic. Based in Mexico.• • Responsible for the Project Quality and Safety Managers team;• • Responsible for continuous improvement actions• • Responsible for problems solving inside projects ( 8D, PDCA);• • Responsible for Design for Quality (DFQ) methods deployment;• • Responsible for customer satisfaction survey, collection, analysis and action plan;• • Responsible for quality certifications (ISO 9001, 14001 et CMMI);• • Responsible for KPIs consolidation and analysis, including Project management, Quality and Finance;• • Responsible for the region Workload.
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Formations
- Lean Six SigmaCentrale Supélec2021Lean Six Sigma
- MBAFundação Instituto de Administração2011MBA