À propos de Patricia
Français
Bilingue ou natif
Anglais
Bilingue ou natif
Expériences
- EuroclearLead Webuser Coordinatoraoût 2023 - Aujourd'hui (2 ans et 10 mois)Brussel, BU, Belgium- Supporting and ensuring follow-up of web-related queries- Training of internal web contributors on the use of the content management and email systems- Managing queries on technical developments for digital communications channels- Analyzing business requirements to enhance Euroclear's digital communications ecosystem- Collaborate with internal teams to design, develop and implement digital projects
- EuroclearIdentity & Access Management Analystseptembre 2021 - août 2023 (1 an et 11 mois)Brussel, BU, BelgiumI was mainly involved in identifying and troubleshooting security access to systems/accounts while collaborating with identity and access management team. Furthermore, I was responsible for providing outstanding customer service with keen focus on resolving issues in a courteous, professional, and knowledgeable manner. My key achievement for this role has been:• Accelerated overall operational efficiency by tracking escalation and deviation that occur during the day.
- EuroclearCompliance & Ethics Analystjuillet 2019 - août 2021 (2 ans et 1 mois)Brussel, BU, BelgiumDuring this tenure, I have managed all daily responsibilities while meeting strict deadlines and compliance requirements. Moreover, I steered significant efforts in operating due diligence questionnaires from providers to regulators. The benefit I brought during this role was:• Utilized in-depth field expertise to perform adverse media checks as per request from various compliance teams.
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Formations
- B.S., Print JournalismEmerson College, Boston, MAB.S., Print Journalism
- A.A., CommunicationDe Anza College,Cupertino,CAA.A., Communication