Description

PMO and Process Improvement Specialist with 4+ years of experience driving portfolio visibility, reporting, and operational efficiency across global organizations. Skilled in process optimization, automation workflows, and data-driven reporting, with proven success in managing portfolio management tools (Monday.com, Power BI) and fostering agile ways of working. Recognized for enabling strategic alignment, continuous improvement, and stakeholder collaboration to support organizational decision-making and transformation initiatives

Langues

Anglais
Bilingue ou natif
Français
Bilingue ou natif
Arabe
Bilingue ou natif

Préférences en matière de lieu de travail

Accepte de travailler sur site

Paris (jusqu’à 50 km)

SODEXO
FM SERVICES DEVELOPMENT PROJECT MANAGER
octobre 2021 - septembre 2024 (2 ans et 11 mois)
Successfully led the digitalization of the Corporate Segment Playbook across 37 countries ; Oversaw service product management by building business cases for decision-making, formulating value propositions, and creating service collaterals ; Managed sustainability services campaigns by developing comprehensive toolkits encompassing sales presentations, mobilization guides, and training materials, streamlining the deployment of solutions.
Efficacité opérationnelle Change Management Data-Driven Decision Making insights Communication visuelle
Sodexo SA
KEY PROCESS APPRENTICE
RESTAURATION
octobre 2019 - septembre 2021 (1 an et 11 mois)
Supported Business Planning processes, designing and maintaining Power BI dashboards to ensure accurate, consistent reporting.
Acted as scrum master, facilitating agile rituals and supporting cross-functional initiatives that improved delivery efficiency.
Maintained continuous communication with stakeholders to ensure alignment and transparency on key processes.
Scrum Master Change Management Efficacité opérationnelle community managment Gestion de projet agile
Pluxee International (Siège)
Portfolio Administrator
TÉLÉCOMMUNICATIONS
septembre 2024 - Aujourd'hui (1 an et 9 mois)
Implemented automation-driven process improvements, enhancing portfolio reporting efficiency and eliminating manual tasks.
Curated content for the Agile/LPM expertise hub, promoting knowledge sharing and standardization of best practices.
Built performance tracking mechanisms to enable data-driven decision-making and continuous improvement.
Optimized Monday.com boards to ensure portfolio visibility, dependencies, and strategic alignment.
Gestion de projet agile Workflow automation Process Optimization & Automation Change Management Efficacité opérationnelle

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MANAGING IN GLOBAL CONTEXT EXCHANGE MANAGEME NT
GEORGETOWN UNIVERSITY
2021
MANAGING IN GLOBAL CONTEXT EXCHANGE MANAGEME NT
CHANGE MANAGEMENT MASTER DEGREE
PARIS SACLAY UNIVERSITY
2021
CHANGE MANAGEMENT MASTER DEGREE

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Nourelhouda E.

PMO | Process Improvement | Change Management

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