Description

With 12+ years of experience, I bridge the gap between technical infrastructure and strategic IT governance. I specialize in driving business continuity, operational resilience, and regulatory compliance (NIS2 / DORA) through robust ITSM frameworks (ITIL 4) in high-pressure environments, such as International Airports and the Energy sector.

As a Senior Consultant, I focus on IT Asset Management (ITAM/ITOM) and the automation of critical configurations (CMDB). My dual perspective—strategic and hands-on—allows me to deliver scalable governance models that dramatically reduce compliance risks and optimize IT budgets.

Core Expertise:

• IT Governance & Compliance: NIS2 readiness, operational resilience frameworks, and alignment of technical configurations with European regulatory standards.

• ITAM & ITOM (ServiceNow / Tooling): Engineering of Configuration Management Databases (CMDB), hardware/software asset lifecycle automation, and multi-site inventory optimization.

• Infrastructure & Identity Governance: Cloud Identity strategy (Entra ID), Modern Workplace orchestration (Intune), and secure architectural workflows.

• Operational Excellence: Stakeholder coordination, cross-functional team leadership, and turning legacy technical debt into streamlined corporate assets.

I am dedicated to transforming complex IT ecosystems from a technical cost center into a high-performance, audit-ready business driver.

Domaines d’expertise

Langues

Anglais
Capacité professionnelle complète
Français
Bilingue ou natif
Néerlandais
Capacité professionnelle limitée

Préférences en matière de lieu de travail

Accepte de travailler sur site

Halle (jusqu’à 50 km)

Phoenix Tech
Lead IT Solutions Architect & Managed Services (MSP)
AÉRONAUTIQUE & AÉROSPATIALE
février 2025 - Aujourd'hui (1 an et 4 mois)
Zaventem, Belgique
Through Phoenix Tech, I provide strategic IT guidance and managed services for organizations requiring high-availability infrastructures. Leveraging my extensive experience in mission-critical environments (Aviation & Aerospace), I help businesses bridge the gap between technical complexity and operational excellence.

Core focuses & achievements:

Infrastructure Modernization: Architecting and deploying Modern Workplace solutions using Microsoft 365, Intune (Endpoint Management), and Entra ID.

Cybersecurity & Identity: Implementing advanced MFA protocols (FIDO2/Yubikeys) and Conditional Access policies to achieve zero-trust security.
Asset Governance: Restructuring IT Asset Management (ITAM) lifecycles to optimize budgets and ensure 100% hardware/software compliance.

Proactive Operations (NOC): 24/7 infrastructure monitoring and incident management to prevent business disruptions before they occur.
Strategic Consulting: Aligning IT operations with business goals using ITIL 4 frameworks and data-driven reporting.

My dual perspective—operational and technical—ensures scalable, secure, and cost-effective IT ecosystems.
ITIL 4 ICT Asset Management (ITAM) CMDB Management Service Level Management (SLA) Change Management
Amma Assurances
Support Analyst
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