Nicolas Massardo

• Automatized loan's disbursement and bank account validation to avoid human mistakes. Took 55% down the complains related to this topics

• Obtained geolocation from users in key points of the process to improve the underwriting process. Also got contacts data for the same purpose

• Used external tools (OCRs and LLMs) to improve data parsing from images, reducing ops team workload. Also, notifying events that will require user action, like an document soon to expire (Ruby/RoR, Typescript/VueJS, React Native, AWS/Heroku)

• Delivered MVPs for Brazil market experiments, accelerating our go-to-market learning

• Designed and implemented Brazil's card-payment infrastructure and adding boleto support, which won us our first clients there

• Automated and optimized Mexico's direct-debit product (our top-volume payments channel) by partnering with clients to capture requirements and streamline back-office workflows

• Integrated with three payment vendors (Stripe, Kushki, and EVO Payments) to power both recurring and one-time card transactions (Python/FastAPI, Typescript/VueJS, GCP)

• Developed and launched the mobile app for the health team, enabling real-time tracking of patient visits and boosting operational efficiency.

• Built a proof of concept for automated insurance reimbursement requests, streamlining claim submission and reducing processing time.

• Automated manual processes for our newly established nutrition service, empowering dietitians to spend more time with patients by cuting down repetitive admin tasks. (Python/Django, Typescript/React/NextJS, AWS