Bienvenue sur le profil Malt de Michael !

Malt vous permet d'accéder aux meilleurs consultants freelances pour vos projets. Contactez Michael pour échanger sur votre besoin ou recherchez d'autres profils sur Malt.

Michael Miles

field technical engineer - vip support

Peut se déplacer à Paris, Paris

  • 48.8546
  • 2.34771
Proposer un projet La mission ne démarrera que si vous acceptez le devis de Michael.
Proposer un projet La mission ne démarrera que si vous acceptez le devis de Michael.

Localisation et déplacement

Localisation
Paris, France
Peut travailler dans vos locaux à
  • Paris et 50km autour
  • Paris et 60km autour

Préférences

Durée de mission
Préfèrerait :
  • entre 1 et 3 mois
  • entre 3 et 6 mois
  • ≥ 6 mois
Préfèrerait éviter:
  • ≤ 1 semaine
  • ≤ 1 mois
Secteur d'activité
  • Voyage & tourisme
  • Vins & Spiritueux
  • Transports
  • Télécommunications
  • Sport
+46 autres
Taille d'entreprise
Préfèrerait :
  • 250 - 999 personnes
  • 1000 - 4999 personnes
  • ≥ 5000 personnes
Préfèrerait éviter:
  • 1 personne
  • 2 - 10 personnes

Vérifications

  • E-mail vérifié

Langues

Compétences (32)

Michael en quelques mots


I am passionate about digital technology, cloud services, the way it is changing our lives regarding communications and data access and the fact that we are living the digital revolution now. I like to work with I.T Teams, and curiosity is a basic for learning every day. I feel good sharing my knowledge and explaining how better for the future and challenging can be I.T projects, apps or platforms; convenient, agile and secured for team work.
I am honored to work for major companies on various projects with high level technology.
My recent missions, Place VENDÔME and in La DEFENSE, for board of Directors was to bring a constant high level support for V.I.Ps
Recently with WPP Coretch and IBM customer service, for a focus on KANTAR GROUP, I was running two projects at the same time. It was really challenging and therefore exiting.
With Air France KLM, I was providing support on Office 365 and Digital Transformation, ending up in Airbus A320 cockpit as I.T. support on highly sensitive devices.
With Nike Europe mobile team I deployed the mobile point of sales in Top Stores, all over Europe.
During COP21 in Paris, I did the MDM airwatch expertise for United Nations VVIP users.
For Axa Presidency we travelled as a team to Morocco in order to bring back I.T. Support for Gold users in Paris, Matignon.
All those various companies are linked by Information technology service Support and project deployment, in an international context. This is the main asset I could bring to your company.

With a security approach on everything we do, my additional value is communication skills, aiming to bring the best service to meet user’s requirement and satisfaction. The customer scope is my duty as well as the technical resolution.
I am ready for new challenges as technical lead, Infrastructure lead, part of a project deployment team, or as quality service manager, Technical pre-sales, on-site support, field engineer and VIP technical support, I.T Project Manager.

Portfolio

Portfolio uniquement accessible aux membres

Expériences

ARDIAN - Investissement privé, gestion d'actifs

Banque & assurances

Team Leader backup

Paris, France

septembre 2018 - octobre 2018 (1 mois)

Team-leader backup during windows 10 Migration
Paris HQ Place Vendôme: 3 sites to cover for V.V.I.P support
700 Users wolrdwide
Multi-skilled global support provided: system, security, network , mobile devices, fix phones and video conference management, weekly Canon printer’s audit.
laptop and Iphone-Ipad delivery.
Sccm Active Directory Airwatch RSA SecurID Cisco Visio conference management OBS platform

ENGIE - Engie

Energie

V.I.P Technical support – Level2 Field Engineer

Courbevoie, France

octobre 2018 - Aujourd'hui (2 ans et 11 mois)

I.T support for senior executives. On site global support for high level users
Project size : 300 user’s.
Windows 10 migration – Knowledge base implementation
Active directory Windows10 Office2016 Office365 SCCM OKTA verify XenMobile Windows7 Cisco VPN

Recommandations externes

Consultez les recommandations qu'a reçues Michael

Certifications