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Martin DipMD

Martin Dip

Operations Management Consultant

400 €/jour
Paris, FR
3-7 ans

Délai de réponse moyen : 1h

À propos de Martin

I specialise in operational transformation for organisations navigating scale, complexity, or restructuring, particularly in healthcare, education, and high-growth companies. I bring structure where things are breaking: distributed teams, fragmented processes, missing governance, or stalled change programmes.
Former JP Morgan finance controls background. DBA focused on complexity in digitally-born organisations. Paris-based, fluent in English and Spanish.
  • Espagnol

    Bilingue ou natif

  • Anglais

    Bilingue ou natif

  • Français

    Capacité professionnelle limitée

Accepte de travailler sur site
Paris (jusqu’à 50 km)

Expériences

  • CareMax
    Operations Manager
    SANTÉ & BIEN-ÊTRE
    octobre 2021 - décembre 2024 (3 ans et 2 mois)
    Spain
    • Managed distributed operations | $300K budget | 30 staff | ~1,500 cases per day | 95% SLA
    • Led a multicultural operations team, including 3 leads, achieving CSAT 21% above baseline through OKR-
    based performance management
    • Owned operational KPI governance (SLA, operational volume), delivering monthly executive dashboards
    for senior leadership
    • Coordinated Finance, HR, and Technology dependencies to maintain operational continuity across teams
    • Implemented AI automation in operational workflows, reducing manual workload by 19% and improving
    real-time executive visibility
    • Led ERP rollout across 4 departments and 100+ users, achieving 90% adoption in 3 months through
    training and execution tracking
    • Designed and deployed an operational playbook, reducing onboarding time from 8 weeks to 2
    Corporate strategy Team management Change Management
  • JP Morgan
    Finance Control Manager
    BANQUE & ASSURANCES
    octobre 2019 - septembre 2021 (1 an et 11 mois)
    Buenos Aires, Argentine
    • Managed finance control procedures, escalation protocols, and regulatory reporting across 10 EMEA
    entities in coordination with London-based finance teams
    • Automated financial reporting in Excel and VBA, reducing manual effort by 20 hours per week and
    standardising the reporting framework across the EMEA control function
    Team management Corporate strategy Finance d'entreprise Dashboard KPI

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Formations

  • Doctor of Business Administration
    Swiss School of Business and Management (SSBM
    2026
    Doctor of Business Administration
  • MBA
    INSEECBusiness School|
    2017
    MBA

Certifications

Compétences

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