You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Mark Louie PerezML

Mark Louie Perez

Team Manager/Leader/ Recruitment officer

2 000 €/jour
Paris, FR
8-15 ans

Délai de réponse moyen : 1h

À propos de Mark Louie

With more than of a decade of customer service expertise, well- organized, self motivated, determined, flexible, quick learner, problem solver and leader, I am highly proficient at building and maintaining professional relationship with clients/customers. Efficient in fast-paced multitasking environment, highly organized and detail-oriented, with above average problem solving skills and excellent communication and interpersonal skills.



  • Anglais

    Bilingue ou natif

  • Français

    Capacité professionnelle limitée

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • Concentrix Philippines (prev. Convergys Philippines Services Corporation)
    Customer Service Associate
    novembre 2010 - janvier 2013 (2 ans et 2 mois)
    Alabang, Muntinlupa, Metro Manila, Philippines
    • Received calls from AT&T customers, the biggest telecom company in the United States, and assisted them with all their queries regarding the products and services offered by the company
    • Resolved product, billing or service and network problems through troubleshooting steps.
    • Received several awards and recognition as top performing representative.
  • HSBC Electronic Data Processing Philippines Inc
    Operations Specialist
    août 2013 - juin 2017 (3 ans et 10 mois)
    • Tasked to assist HSBC UK based customers with all their banking needs which include billing, credit card payments, processing lost debit and credit cards etc.
    • Managed to be one of the most consistent top performing associates.
  • Yavin Technologies Inc
    Team Manager/Leader/ Recruitment officer
    septembre 2019 - Aujourd'hui (6 ans et 9 mois)
    • Makes sure that objectives for the call center's day-to-day activities are developed, communicated and achieved
    • Conducts effective job interviews and resource planning to maximize the productivity of resources and coaches and provides training to representatives to maintain high customer service standards

Recommandations

Soyez le premier à recommander Mark Louie

Contribuez à la réussite de ce freelance en partageant votre expérience de collaboration avec lui.

Ces profils de freelance correspondent également à vos critères

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Formations

  • Bachelor of Science in Nutrition
    University of the Philippines Los Baños (UPLB)
    2009
    Bachelor of Science in Nutrition
  • Umami Forum
    Southeast Asian Regional Center for Graduate Study and Research in Agriculture UPLB
    2008
    Umami Forum

Catégories

  • Autre