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Katherine M.KM

Katherine M.

Trilingual Operations & Finance Assistant

140 €/jour
París, FR
3-7 ans

Délai de réponse moyen : 1h

À propos de Katherine

When a company's financial operations, client communications, or administrative processes are creating friction — I'm the person who steps in and fixes it.

I've spent 5+ years supporting international teams and executives across finance, logistics, and operations — fully remote, across time zones, in English, Spanish, and French. I don't wait to be told what to do next. I identify what's broken, build the system to fix it, and follow through until it's resolved.
One example: I inherited an unmanaged portfolio of 20+ client accounts with no assigned contact and outstanding unpaid balances affecting company revenue. I organized the database from scratch, established direct communication, identified the information gaps blocking payments, and recovered the outstanding amounts — without supervision.


What I can take off your plate:
— Financial documentation, invoice tracking & reconciliation
— Client portfolio management & AR follow-up
— Executive calendar, inbox & meeting coordination
— Cross-border operational coordination (LATAM ↔ Europe)
— CRM management: Salesforce, Microsoft Dynamics, Notion
— Multilingual stakeholder communication (EN/FR/ES)


I work best with:
Companies or executives operating across multiple countries who need someone they can trust with sensitive information and complex coordination — without having to explain everything twice.


Available for project-based work, part-time ongoing support, or full-time remote engagements. Response time: under 1 hour.
  • Espagnol

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

  • Français

    Capacité professionnelle limitée

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • Administrative Support Specialist
    Freelance – Remote Clients
    RESSOURCES HUMAINES
    janvier 2023 - Aujourd'hui (3 ans et 5 mois)
    ▸Identified an unmanaged client portfolio of 20+ accounts with no assigned contact and no active communication — built the tracking system from scratch, established direct outreach, resolved information gaps blocking payments, and successfully recovered outstanding balances critical to company revenue.
    ▸Delivered trilingual administrative and operational support (EN/FR/ES) across remote teams across multiple time zones, maintaining continuity without supervision.
    ▸Managed financial documentation workflows including invoice tracking, reconciliation support, and reporting preparation for international clients.
    ▸Designed and implemented internal communication structures that reduced follow-up delays and aligned cross-functional priorities.
    Calendar Management Invoicing Customer Experience virtual assistant Notion
  • TForce Worldwide
    Administrative & Financial Assistant
    LOGISTIQUE & SUPPLY CHAIN
    janvier 2022 - janvier 2023 (1 an)
    United States
    Delivered monthly financial reports with higher accuracy. Managed invoicing/payments for 50+ international clients. Resolved client queries in EN/ES with high satisfaction.
    customer service Financial Reporting Invoicing Microsoft Excel Google Calendar
  • EXL Service
    Administrative Assistant
    SANTÉ & BIEN-ÊTRE
    janvier 2021 - janvier 2022 (1 an)
    ▸Handled structured internal records and administrative documentation for a US-based operations team in a fully English-language environment.
    ▸Supported multilingual administrative processes (EN/ES), bridging communication between teams with different language needs.
    ▸Managed organized databases ensuring data integrity and internal accessibility across departments.
    Bilingual Communication Microsoft Excel executive assistant Invoicing customer service

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Formations

  • Multilingual Customer Service
    Universidad Autónoma de Colombia
    2022
    Multilingual Customer Service

Compétences

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