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Julia A.JA

Julia A.

Operation Management and Content Writing

150 €/jour
Butuan, PH
0-2 ans

Délai de réponse moyen : 1h

À propos de Julia

I am a dedicated professional specializing in Operations Management and Content Writing, with strong experience in education, compliance, and organizational development. Currently working as an Operations Manager and part-time College Instructor, I bring a blend of strategic leadership, academic expertise, and practical industry insight.

In operations, I have led growth-focused initiatives, managed daily workflows, built partnerships with government and private sectors, and supervised educational and coworking environments. I have also directed app development projects, training programs, tutoring services, and community-focused events, ensuring efficiency, compliance, and high-quality service delivery.

As a part-time instructor, I teach Multicultural Diversity, Legal Aspects in Hospitality, and Catering Management—creating engaging lessons, mentoring students, and preparing them for real-world careers in the hospitality industry.

My background also includes experience as a Compliance Officer, where I conducted audits, enforced company policies, and supported administration across multiple business branches.

I offer reliable, detail-oriented, and professional services in operations support, content creation, academic writing, curriculum development, and compliance documentation—bringing clarity, structure, and strategic insight to every project.
  • Anglais

    Bilingue ou natif

  • Filipino

    Bilingue ou natif

En télétravail uniquement
Travaille majoritairement à distance

Expériences

  • Dodo Coworking Space
    Operation Manager
    mars 2025 - Aujourd'hui (1 an et 3 mois)
    Butuan, Philippines
    As Operations Manager, I played a key role in driving growth, innovation, and community impact through education and professional development initiatives. My role centered on creating a collaborative environment that supports continuous learning, career advancement, and meaningful partnerships.

    • Drove growth and innovation through education and professional development initiatives.
    • Built partnerships with government agencies, NGOs, private schools, and professionals to expand educational and community programs.
    • Led the development of mobile learning apps for Civil Service Exam and Licensure Exam for Teachers, and other future apps.
    • Directed tutoring services by coordinating with licensed professionals and educators.
    • Organized workshops, trainings, and career development events for students and professionals.
    • Supervised daily operations of the coworking space and academy, ensuring smooth coordination of academic and administrative functions.
    • Ensured compliance with local regulations, company policies, and educational standards.
    • Analyzed operational data to improve services, identify trends, and enhance customer experience.
    • Managed internal teams by setting performance goals and optimizing workflows for efficiency.
    • Fostered a collaborative environment for learning, mentoring, and business networking.
    Team management Renforcement des compétences en leadership Partnerships Project Management Business development
  • Father Saturnino Urios University
    Part-Time Faculty Instructor
    juillet 2025 - Aujourd'hui (11 mois)
    Butuan, Philippines
    Teach core subjects such as Multicultural Diversity, Legal Aspects in Hospitality, and Catering Management, providing students with practical, industry-relevant knowledge.

    • Develop and deliver engaging lesson plans, assessments, and learning activities that enhance critical thinking and real-world application of hospitality and tourism principles.
    • Mentor and guide students on professional standards, cultural awareness, and legal compliance, preparing them for diverse careers in the global hospitality industry.
  • Fulcrum Coffee
    Compliance Officer
    août 2024 - février 2025 (6 mois)
    Butuan, Philippines
    As Compliance Officer, I ensured that all operations and procedures adhered to internal standards and external regulatory requirements. My role involved streamlining compliance systems, supporting administration, and promoting accountability across branches and departments.

    • Prepared weekly and monthly cleanliness and finance audits to ensure quality and accountability.
    • Provided administrative support across Fulcrum Coffee (SM & Robinsons branches) and Medical Advantage Pharmacy.
    • Assisted Human Resources with personnel support and policy enforcement.
    • Drafted, updated, and enforced company policies and procedures to meet industry standards.
    • Maintained organized records and filing systems for audits and administrative use.
    • Conducted internal audits to identify compliance gaps and recommend improvements.

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Formations

  • Bachelor of Science in Hospitality Management
    Father Saturnino Urios University
    2024

Compétences

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