À propos de Hazem
Anglais
Capacité professionnelle complète
Français
Bilingue ou natif
Arabe
Bilingue ou natif
Allemand
Capacité professionnelle limitée
Expériences
- Ubisoft InternationalTechnical Support EngineerDIVERTISSEMENTS & LOISIRSfévrier 2024 - Aujourd'hui (2 ans et 4 mois)Utrecht, Pays-Bas- Provided exceptional Technical support for a diverse player base, addressing inquiries and resolving issues related to game functionality, account management, and in-game purchases.- Collaborated with the development and quality assurance teams to identify and report bugs, ensuring a seamless gaming experience and contributing to continuous game improvement.- Utilized strong communication and problem-solving skills to handle escalated cases, effectively managing customer expectations and fostering a positive community.
- Hitech SolutionsFull Stack Web Developerfévrier 2023 - novembre 2023 (9 mois)Lisbon, Portugal- Deployed Vue.js for interactive frontends and Laravel for robust backend logic, leveraging Storybook and Cypress for testing; achieved a 35% increase in development efficiency and a 30% reduction in postlaunch issues.- Orchestrated CI/CD pipelines using Jenkins and Docker, yielding a 40% reduction in deployment time and enhancing code quality.- Implemented and managed cloud solutions using Amazon Web Services (AWS), including EC2, S3, and RDS, ensuring scalability, reliability, and cost efficiency.- Strong understanding of industry best practices in cloud architecture and cybersecurity, contributing to resilient and secure IT environments.
- Ste Com ProdSoftware Engineerjuillet 2019 - octobre 2022 (3 ans et 3 mois)Ariana, Tunisia- Revamped outdated legacy source code across 10+ projects using scalable Web stacks (React, Angular, Node.js, Django) and databases (MongoDB, MySQL), integrating DevOps practices to achieve significant efficiency gains and expedite time-to-market.- Led the development of interactive single-page applications (SPAs), achieving a 40% increase in user engagement and reducing frontend loading times by 25%.- Executed regression testing for projects within virtual environments, ensuring flawless performance with zero bugs.
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Formations
- National Engineering Degree, Development of Communication Infrastructures and ServicesHigher Institute of Computer Science - Tunisia (ISI)2023Advanced AI, Ethical Hacking, Deep Learning, Software Architecture, DevSecops Data Cloud Computing, Software Testing and QA, Advanced Social Media Analysis.
- Bachelor of EngineeringHigher Institute of Computer Science - Tunisia (ISI)2019Data Structures & Algorithms, DBMS, OOP, Web Development, Networks programming, Systems programming, Computability, Functional programming, Cyber-security.
Certifications
- IBM Blockchain Practitioner - CertificateIBM2023
- Cybersecurity EssentialsCisco2022