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Hanae B.HB

Hanae B.

CHEF DE PROJET TRANSFORMATION - PMP CERTIFIED

950 €/jour
Genève, CH
8-15 ans

Délai de réponse moyen : 1h

À propos de Hanae

Senior Project Manager specialized in Banking-as-a-Service (BaaS) and regulated payment solutions, with 5+ years of experience delivering fintech implementations in highly regulated banking environments.
Strong expertise in multi-stakeholder coordination (IT,Compliance, Operations, Card Networks) as well as managing complex projects subject to European regulatory requirements (PSD2, GDPR, KYC/AML).
Proven experience in team management and change management.
  • Anglais

    Capacité professionnelle complète

  • Français

    Bilingue ou natif

  • Espagnol

    Capacité professionnelle limitée

Accepte de travailler sur site
Genève (jusqu’à 50 km)

Expériences

  • Freelance
    Implementation Manager
    BANQUE & ASSURANCES
    décembre 2022 - Aujourd'hui (3 ans et 5 mois)
    Paris, France
    Context: Management of client implementation projects within a
    highly regulated Banking-as-a-Service environment (ACPR license,
    PSD2 / KYC / AML compliance), in coordination with IT,
    Compliance, Operations teams and international banking partners.
    • Simultaneous management of 8–12 client implementation projects (fintechs, PSPs, neobanks) with 3–6 month delivery cycles and average budgets of €200k–€500k
    • Cross-functional coordination of 8–12 stakeholders per project (technical teams, compliance, banking partners, Visa/Mastercard networks, regulators)
    • End-to-end client onboarding management: requirements scoping, compliance validation, technical configuration, UAT testing, go-live and post-launch support
    • Functional management of a project team of 5 people (project officers, analysts) and coordination of shared IT resources (developers, architects, QA)
    • Primary interface with fintech and PSP clients based in France and Europe, operating under strict national regulations (ACPR, AMF, European equivalents)
    • Contribution to continuous improvement of implementation processes: -- -> 20% reduction in time-to-market
    ->Standardization of deliverables
    ->Automation of compliance controls
    • Creation of training materials and technical documentation for internal teams and clients (API integration guides, operational manuals)
    • Active involvement in pre-sales phases (product demos, RFP responses, client workshops) and contribution to structuring the BaaS offering
    • Results:
    80% project success rate, contractual commitments met, average client satisfaction 4.2/5, significant contribution to client portfolio growth.
    payment card Banking-as-a-Service solutions Card networks (Visa, Mastercard) GESTION DE PROJETS TRANSFORMATION
  • Fair-eZone
    Chef de projet
    BANQUE & ASSURANCES
    février 2022 - septembre 2022 (7 mois)
    Paris, France
    • Management of fintech solution deployment projects for professional clients, in coordination with technical and functional partners (PFS Europe)
    • Project delivery under tight timelines (3–6 months), including deployment, stabilization and user support phases
    • Leadership of multidisciplinary project teams (developers, functional consultants, support teams) and prioritization based on criticality
    • Optimization of client support processes, achieving 30% reduction in incident resolution time
    • Implementation of change management practices and adoption of Agile methodologies (Scrum, sprint ceremonies, backlog prioritization)
    Team leadership Change Management Risk planning
  • Chaners
    Transformation Project Manager
    BANQUE & ASSURANCES
    décembre 2021 - mars 2022 (3 mois)
    Paris, France
    Mission to lead a transformation program focused on improving operational efficiency, structuring end-to-end processes, and supporting change across business, IT, and cross-functional teams.

    Responsibilities and contributions:
    • Structuring and scoping transformation initiatives (scope definition, objectives, milestones, budget, risks, dependencies)
    • End-to-end operational leadership of workstreams, ensuring coordination between business units, IT, and senior management
    • Definition and implementation of project governance (steering committees, executive reporting, KPIs, dashboards)
    • Review and analysis of existing processes, identification of inefficiencies, and design of pragmatic optimisation plans
    • Change management and stakeholder engagement to support adoption of new processes and tools
    • Delivery of strategic and operational outputs (roadmaps, business cases, decision papers, recommendations)
    • Ensuring delivery quality, timelines, and alignment with business and regulatory objectives
    CONCEPTION ET MISE EN ŒUVRE DE STRATÉGIES DE TRANSFORMATION GESTION DE PROJETS TRANSFORMATION GESTION DES PARTIES PRENANTES ET ANALYSE DES RISQUES DÉFINITION DES OBJECTIFS, LIVRABLES, BUDGET ET KPIS Change Management

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Formations

  • Master Méthode informatique appliquées à la gestion des entreprises
    Université Haute Alsace
    2017

Certifications

  • PMP
    PMI
    2024

Compétences (15)

Catégories