À propos de Hamza
Arabe
Bilingue ou natif
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Allemand
Notions
Expériences
- AnritsuSenior Data Scientist - Innovation TeamTÉLÉCOMMUNICATIONSmars 2023 - Aujourd'hui (3 ans et 5 mois)Rennes, France- Designed the AI logic behind a next-gen CEM / CX scoring solution, including the CEM Investigator Agent - an agentic system (RAG over a Neo4j network graph, live telemetry) that autonomously diagnoses subscriber QoE issues, cutting investigation from hours to minutes.- Shipped an end-to-end AI sentiment analysis product for telecom operators: LLM-based scoring, topic classification, and competitor benchmarking over complaints from 6 sources, with autogenerated reports. Deployed across 4 operators.- Created a customer segmentation model from mobile-app usage behavior, surfacing 4-6 actionable segments for marketing targeting.- Collaborated with customers and supported the sales team by presenting and demonstrating AIsolutions.Tools: Agentic AI, LangGraph, RAG, Neo4j, pgvector, Vertex AI, Langfuse, LangSmith, Ragas, MLflow, Airflow, Docker, Kubernetes, AWS, Vertica, Spark.
- Falcon ProjectCo-founder & Technical Lead [Side Project]HÔTELLERIEfévrier 2023 - septembre 2025 (2 ans et 7 mois)Falcon Project: B2B SaaS BI platform that transforms public consumer reviews into actionablemarket insights for SMEs.In this role I:- Led the E2E backend engineering and cloud infrastructure (~600 businesses).- Developed the core intellectual property by designing custom AI models and processing reviews from 5 sources.- Directed team workflows and agile project management (4 team members).
- iGrafxData & ML EngineerAGENCE & SSIIseptembre 2022 - février 2023 (5 mois)Rennes, France- Developed and productionized GNN models to optimize business process efficiency.- Enhanced data pipelines using Distributed Computing Frameworks to improve data quality, scalability, and robustness, reducing processing time by ~50%.Tools: Python, GNN, Ray, MLflow, Docker.
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Formations
- MSc in Computer ScienceParis Dauphine University2018
- Engineering Degree in TelecomNational School of Electronics and Telecoms of Sfax, Tunisia2017