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Grégoire MorgadoGM

Grégoire Morgado

COO/Head of Operations

500 €/jour
Barcelona, ES
8-15 ans

Délai de réponse moyen : 1h

À propos de Grégoire

Many businesses end up relying heavily on their founder or a few key people, without ever putting the structure in place to really support growth. The result: founders become bottlenecks, teams get overloaded, costly mistakes happen, and things start to break when key people leave.
For 15+ years, I've been helping founder-led businesses get structured — taking on missions across sales & customer acquisition, operations, and finance — from early-stage ideas to more mature organisations.
I typically work on 5 types of missions:

+ Operations structuring — audit what exists, define ownership, standardise core processes (finance, HR, reporting), implement the right tools and make them stick
+ GTM strategy & commercial launch — validate the market, define positioning and pricing, build the acquisition engine and distribution model, and execute the launch across DTC, marketplace or physical retail
+ Tech stack design & implementation — select and deploy the right ops and data tools (ERP, CRM, project management, reporting), integrate them and automate the workflows around them
+ Financial structure & performance monitoring — set up P&L oversight, define the KPIs that actually matter, and build dashboards that give leadership real visibility instead of spreadsheet chaos
+ International market entry — assess feasibility, model the financials, design the go-to-market approach and handle the operational setup for entering a new market or channel

Depending on where the business is starting from, a typical mission runs 3 to 6 months — sometimes longer. Founders get their time back to focus on growth, and teams can operate without constant firefighting.
I work with leaders who have a clear vision and the instinct to pursue it, but need someone to build the operational engine behind it. If that sounds like your situation — send me a message and we'll figure out if there's a fit.
  • Français

    Bilingue ou natif

  • Anglais

    Capacité professionnelle complète

  • Espagnol

    Capacité professionnelle complète

Accepte de travailler sur site
Barcelona (jusqu’à 50 km)

Expériences

  • CRYOPERL
    COO/Head of Operations
    ENERGIE
    mai 2024 - Aujourd'hui (2 ans et 1 mois)
    Barcelone, Espagne
    Missionné pour professionnaliser et restructurer les opérations d'une entreprise industrielle en croissance, sans structure formelle ni processus documentés. Intervention en autonomie complète, couvrant l'audit, la refonte des processus, le déploiement des outils et la transformation de la culture opérationnelle.
    Missions réalisées :

    + Audit & Diagnostic Opérationnel : Conduit un audit complet des opérations existantes — identification des dysfonctionnements, des risques et des priorités de restructuration.
    +Refonte des Processus : Standardisé les processus clés (suivi budgétaire, paie, comptes fournisseurs, reporting) — remplacement des pratiques ad hoc par des workflows documentés et auditables.
    +Gestion Contractuelle & des Risques : Mis en place un suivi rigoureux des contrats et des obligations, réduisant l'exposition financière et opérationnelle.
    +Déploiement Outils & Reporting : Implémenté un framework de gestion de projet digital donnant à la direction une visibilité en temps réel sur l'activité et les performances.
    +Recrutement & Rétention : Refondu la stratégie de recrutement et les critères de sélection — taux de turnover réduit de 83% à 0%.
    +Transformation Culturelle : Mis en place des boucles de feedback structurées, faisant passer l'équipe d'une culture réactive à une discipline opérationnelle proactive.
    +Conseil Stratégique : Contribué au pivot stratégique de l'entreprise en évaluant la faisabilité opérationnelle d'une nouvelle offre de services.
    Optimisation des processus Process Automation Excellence opérationnelle Design organisationnel Implémentation ERP
  • PAWATECH
    Senior Operations Manager
    juin 2022 - mai 2024 (1 an et 11 mois)
    Barcelona, Spain
    • Designed and implemented company-wide operational workflows and SOPs, reducing manual effort and increasing execution speed while eliminating key operational bottlenecks.
    • Optimized tooling and vendor management processes, reducing IT and operational expenditures by 20% and strengthening robust controls across systems and data flows.
    • Built a scalable, compliance-ready HR and operational framework enabling 10+ clients to operate across multiple African jurisdictions with consistent controls, reduced regulatory risk, and enhanced fraud prevention safeguards.
  • ALLICIANTE NATURAL COSMETICS
    CoFounder & Managing Director
    SANTÉ & BIEN-ÊTRE
    janvier 2015 - mai 2022 (7 ans et 4 mois)
    Bogotá, DC, Colombia
    • Developed and documented SOPs and end-to-end workflows across production, procurement, QA, logistics, and distribution, eliminating process gaps and improving operational readiness for product launches and retail expansion.
    • Implemented ERP, CRM, MRP, and accounting systems to automate 80%+ of operational workflows, increasing traceability, forecasting accuracy, and strengthening robust controls across the supply chain.
    • Optimized product portfolio and demand-planning workflows through data analysis—reducing SKUs by 30%, improving inventory rotation by ~20%, and improving turnaround times in procurement and replenishment. Coordinated cross-functional readiness for product launches, aligning operations, logistics, and marketing to support smooth execution and early go-to-market success.
    • Built and scaled e-commerce operations with automated fulfillment workflows, improving conversion rates by 30% and enhancing customer resolution quality and delivery reliability.
    • Led international operational expansion by standardizing compliant export workflows, improving documentation accuracy, and reducing operational bottlenecks in international logistics.

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Formations

  • Master's Degree in Engineering
    École Centrale Lille
    2008
    Master's Degree in Engineering
  • Bachelor Deg. in Science
    Saliège CPGE
    2004
    Bachelor Deg. in Science

Compétences (10)

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