Gabi Hong

I'm an AI Experience Designer and Product Designer with 3+ years delivering end-to-end AI and digital products across healthcare, financial services, government, and non-profit sectors.

My work sits at the intersection of AI capability and human-centred design - translating complex, ambiguous problems into clear, usable experiences that ship and create real impact.

At IBM, I've led design across 30+ AI and automation projects. A few that stand out:

Beyond delivery, I bring strong workshop facilitation (50+ design thinking sessions), stakeholder communication at executive level, and experience working in multi-disciplinary teams alongside AI engineers, solution architects, and developers.

I work best in collaborative, fast-moving environments where design decisions need to be both strategically grounded and practically buildable.

Open to short or long-term engagements - product design, AI experience design, design sprints, or workshop facilitation.

Delivered engaging lectures, tutorials, and workshops for undergraduate students across Interactive Product Design, Design Thinking & Methods, User Experience, and Innovation Design classes

Assessed and provided constructive feedback on student work, supporting skill development across design practice