À propos de Elif
Proven track record in building and scaling high performance teams through hypergrowth, possessing significant experience in the tech industry and startups. Leadership and operational experience specializing in customer experience and support.
Anglais
Bilingue ou natif
Français
Capacité professionnelle complète
Turc
Bilingue ou natif
Accepte de travailler sur site
Paris (jusqu’à 50 km)
Expériences
- LivestormHead of Customer Experiencejanvier 2020 - Aujourd'hui (6 ans et 5 mois)Livestorm enables powerful, yet pain-free video engagements at scale. Our browser-based, end-to-end video engagement platform facilitates easy collaboration while capturing actionable insights. Currently leading the Customer Care and Product Education teams. A few highlights:- Joined Livestorm as Employee #2 (current #1) as the first customer-facing employee.- Built a team from the ground up (current headcount 23).- Implemented various processes to scale a fast-growing team and customer base.
- LivestormCustomer Success Leadjuillet 2019 - décembre 2019 (5 mois)
- LivestormCustomer Success Manageraoût 2017 - juin 2019 (1 an et 10 mois)Paris, France
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Formations
- Master 2 (M2), International MarketingUniversité Paris Nanterre2016Master 2 (M2), International Marketing
- BA International RelationsGalatasaray University2013BA International Relations
Compétences (4)
Catégories
- Autre