À propos de Damien
With 20 years of experience in IT and currently working as a CRM Consultant, I bring a strong background in Database engineering, DevOps practices, and ETL solutions.
I’m seeking missions in data-oriented environments.
Known for being curious, meticulous, and people-friendly, I enjoy working in collaborative settings where data governance, quality, and architecture are key to delivering value and driving business decisions.
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Accepte de travailler sur site
Sophia Antipolis (jusqu’à 40 km)
Expériences
- Compétences et DéveloppementSSIS Integratorfévrier 2023 - Aujourd'hui (3 ans et 4 mois)SSIS developer on an accounting data reconciliation solution.- Requirements analysis and drafting of functional and technical specifications- Design and creation of the SQL Server database- Development of ETL data flows using SSIS- Data quality control and validation- Creation of a monitoring dashboard using Power BI- End-to-end delivery including testing, production release, and post-deployment support with business teams
- AIR FRANCEUNICA - CRM Application Engineerdécembre 2015 - Aujourd'hui (10 ans et 6 mois)Sophia Antipolis, FranceFunctional & Technical Operation of the "CRM Push" Application for Air France KLM Customer Communications- Oversight of a high-volume communication platform handling 4 million messages per week (email, SMS, push notifications).- Architected the migration of the Unica platform to Microsoft Azure, leveraging Docker and Kubernetes.- Active involvement in monthly application updates and deployments using HCL Unica Campaign, Interact, and Acoustic solutions.- Developed monitoring and automation tools using Elastic/Kibana, Shell scripting, and SQL.- Optimized campaign and database performance (including query tuning, indexing, materialized views, tables partitioning...) on Oracle and Teradata.- Managed data feeds, reporting setup, and BI support via Acoustic and Spotfire, assisting Business Analysts.- Implemented Agile & SAFE methodologies, serving as Scrum Master, using Kanban and Jira for project tracking.- Technical Lead: Provided Unica expertise, training, and support to a Multi-Delivery Center (MDC) supplier.- Functional Analyst: Defined development guidelines and roadmaps based on stakeholder requirements.
- AIR FRANCEUnix Linux System Engineerseptembre 2007 - décembre 2015 (8 ans et 3 mois)Sophia Antipolis, FranceMultiple Successive Missions within the TOS Team as a Unix Systems Engineer- Virtualized servers within a VMware environment, optimizing resource allocation and infrastructure efficiency.- Led the deployment of a Disaster Recovery Plan (DRP): relocated 250 servers, validated processes, coordinated operations, and executed critical nighttime interventions.- Managed Cisco network infrastructure and EMC storage migrations, ensuring minimal downtime and seamless transitions.- Handled production incidents and Level 3 technical escalations, providing expert troubleshooting and resolution.- Developed monitoring tools using Web, Shell, and Perl scripting, enhancing system observability and reliability.- Industrialized hardware, system, and software installations, streamlining deployment and operational efficiency.Context: High-demand, highly industrialized IT environment.Technologies: Red Hat Linux, VMware, Shell, Perl, and various enterprise tools like Clustering and Scheduling.
Recommandations
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Formations
- IUT de Nice Sophia-AntipolisDU Ingénierie des Réseaux Informatiques1999IUT de Nice Sophia-Antipolis
- IUT de GrenobleDUT Génie des Télécommunications et Réseaux1998IUT de Grenoble
Certifications
- TOEIC Listening and Reading Testhttps://www.etsglobal.org/2017