À propos de Claire
I can help you with MVP development, your app maintenance or a static website (portfolio) or implementing a CMS connection with automatic deployment.
I am a former communicator with an experience in a graphic design agency so my profile is very polyvalent and "fully full-stack".
I used to intervene as a trainer, I have a 4 years of experience in coaching key users or end-users, in Saas and especially Salesforce (administrator certification).
So UX is also key and a topic of discussion and focus.
My background:
After a business school education, I discovered by chance the world of IT systems and decided not to leave it anymore! As a systems integration consultant, specializing in SaaS, I also provide support to users (change management and training).
Espagnol
Notions
Italien
Notions
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Allemand
Notions
Accepte de travailler sur site
Berlin (jusqu’à 20 km)
Expériences
- Le Wagon Berlin, Stockholm, Milan, BarcelonaTeacherEDUCATION & E-LEARNINGjanvier 2020 - Aujourd'hui (6 ans et 5 mois)Berlin, AllemagneLecturing and overseeing students projects
- DoctolibKey Account Project ManagerEDITION DE LOGICIELSseptembre 2018 - décembre 2018 (3 mois)Paris, FranceDeploying Doctolib in healthcare facilities such as hospitals, public and private health centres in France:- Auditing the information system with Doctolib Tech team to propose the most adequate solution- Meeting operations managers and referring doctors to understand their organization and deliver recommendations- Holding conferences for administrative and medical staff to get them support Doctolib- Training the administrators and end users- Supporting internal and external communication plan to insure users adoption and patient awareness
- MonDocteur.frSenior Onboarding Manager CliniquesEDITION DE LOGICIELSjanvier 2017 - septembre 2018 (1 an et 8 mois)Paris, FranceSenior Onboarding Manager in charge of deploying MonDocteur SAAS solution at Strategic Doctor's offices and Clinics:- Audit of the organisation (medical softwares, medical speciality, users, patient types)- Recommandations and solution configurations designed for each client- Set-up of the communication plan and levers for success- Monitoring of the performance (on-line appointment, SEO, ROI)- Change Management and follow-up of users adoptionTeam leader for a 4 people teams (juniors and intern) : training, daily support, mentoring, coaching for personnal and collective targets achievement.Part of the internal Salesforce deployment team:- Conception & administration of the CRM for the set-up flow and processes- PoC for the team (training, FAQs, testing and bug fixing)
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Formations
- Master Grande EcoleNeoma Business School2014Field Of Study Decision Making, Management Control, Risk and Performance Management
- Developper Full-StackLe Wagon2019
Certifications
- Salesforce AdministratorSalesforce2016