À propos de Caroline
Lead User Researcher
- Structuring UX Research and making the practice grow in the company
- Research planning
- Research conduction (interviews, in situ observation, survey, concept test, card sorting, moderated usability testing, analytics, AB testing)
- Analysis and activation
- Training and teaching 20 research projects managed (digital products, physical products, services and experiences)
More than 250 user interviews and tests conducted Teaching Lead User Researcher and Mentor @Academie de la Recherche Utilisateur
In charge of Académie Design Thinking (HEC, Ecole 42, Strate Ecole de Design) for 2 years (2017, 2018)
Taught UX Research to more than 250 students (HEC, HEC MBA, Ecole 42, Strate, CRI) and clients
Français
Bilingue ou natif
Anglais
Capacité professionnelle complète
Accepte de travailler sur site
Paris 19e Arrondissement (jusqu’à 50 km)
Expériences
- RATPLead user researcherTRANSPORTSfévrier 2021 - février 2022 (1 an)Paris, FranceUser research et optimisation des process de l'information voyageur pour la RATPEntretiens utilisateurs, parcours dans le métro, priorisation avec key stakeholders
- HaigoLead User Researcher and Program Managerseptembre 2017 - Aujourd'hui (8 ans et 9 mois)Île-de-France, FranceLead UX Researcher- Structuring UX Research and making the practice grow in the company- Research planning- Research conduction (interviews, in situ observation, survey, concept test, card sorting, moderated usability testing, analytics, AB testing)- Analysis and activation- Training and teaching 20 research projects managed (digital products, physical products, services and experiences) More than 250 user interviews and tests conducted Teaching Lead User Researcher and Mentor @Academie de la Recherche Utilisateur In charge of Académie Design Thinking (HEC, Ecole 42, Strate Ecole de Design) for 2 years (2017, 2018) Taught UX Research to more than 250 students (HEC, HEC MBA, Ecole 42, Strate, CRI) and clients
- Académie HaigoLead User Researcher and Mentorjanvier 2021 - Aujourd'hui (5 ans et 5 mois)
Recommandations
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Formations
- Auditor, Business Administration, Management and OperationsHarvard Business School2016Auditor, Business Administration, Management and Operations
- Master's DegreeEcole polytechnique2015Master's Degree