Description

Business Process Analyst with a strong background in Business Process

Management (BPM) and continuous improvement. Experienced in analyzing,

modeling, optimizing, and managing end-to-end business and IT processes.

Skilled in As-Is / To-Be process mapping, BPMN modeling, KPI monitoring,

and process governance. Adept at collaborating with business and technical

stakeholders to drive efficiency, standardization, and sustainable

performance improvement.

Domaines d’expertise

Langues

Arabe
Bilingue ou natif
Anglais
Bilingue ou natif
Français
Bilingue ou natif

Préférences en matière de lieu de travail

Accepte de travailler sur site

Paris (jusqu’à 50 km), Marseille (jusqu’à 50 km), Nice (jusqu’à 50 km), Montpellier (jusqu’à 50 km)

UGAP
Business analyst
SECTEUR PUBLIC & COLLECTIVITÉS
juin 2024 - Aujourd'hui (2 ans)
Paris, France
Analyzed and managed end-to-end IT business processes within a BPM
framework.
Created detailed As-Is and To-Be process maps using ARIS and BPMN 2.0 to
support process optimization initiatives.
Collected, analyzed, and formalized business and functional requirements aligned
with process objectives.
Defined, monitored, and reported process performance KPIs to business
stakeholders.
Identified process bottlenecks and risks; facilitated workshops to design
improvement solutions.
Coordinated stakeholders across IT teams, business users, and external partners.
Contributed to process governance and continuous improvement action plans.
ARIS Modélisation de processus KPIs Business Process Modeling
PPG
Continuous Improvement Manager
AUTOMOBILE
avril 2022 - décembre 2023 (1 an et 8 mois)
76430 Sandouville, France
Led and managed a team of 15 on a client site with a strong focus on process
performance and optimization.
Implemented continuous improvement methodologies (Lean, Kaizen, QRQC) toenhance operational processes.
Monitored and improved process quality using PPAP and APQP methodologies.
Prepared and supported internal and external audits to ensure process
compliance with ISO 9001 and IATF 16949.
Supported change management initiatives and standardized best practices
across teams.
Quality Engineer – PPG France
QRQC Problem Solving Quality Management IATF 16949 Lean six sigma
PPG
Process manager
AUTOMOBILE
mars 2017 - avril 2022 (5 ans et 1 mois)
Paris, France
Managed process aspects of new product launches to ensure process stability and control.
Applied PDCA methodology to improve manufacturing and quality processes.
Defined and monitored process and quality KPIs, ensuring proactive performancetracking.
Analyzed non-conformities and deployed structured problem-solving
methodologies.
Conducted internal audits to assess process effectiveness and compliance.
Managed customer complaints (CAIR) and implemented corrective and
preventive actions.
Process Management Quality Management ISO 9001 Problem Solving PDCA

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